Senior Revenue Operations Manager
WFA Digital Insight
As the demand for skilled revenue operations professionals grows, with a 25% increase in job openings over the past year, candidates with expertise in GTM strategy and Salesforce are in high demand. Lattice's commitment to innovation and customer satisfaction makes this role stand out. With the remote job market booming, professionals can now access exciting opportunities like this one. Before applying, candidates should be aware of the evolving landscape of revenue operations and the need for data-driven decision-making.
Job Description
About the Role
The Senior Revenue Operations Manager plays a critical role in driving Lattice's revenue growth and operational excellence. This role entails partnering with Revenue leadership to develop and execute strategic plans that span the entire customer lifecycle, from new business acquisition to customer retention and expansion. The ideal candidate will have a deep understanding of revenue operations, GTM strategy, and the ability to leverage data analytics to inform decision-making.As a Senior Revenue Operations Manager, you will be responsible for analyzing revenue performance, identifying areas of improvement, and implementing process enhancements to drive predictable growth. This will involve working closely with cross-functional teams, including Sales, Customer Success, Marketing, and Finance, to align strategy and execution.
Lattice is committed to fostering a culture of innovation and collaboration, and this role is no exception. As a key member of the Revenue Operations team, you will have the opportunity to make a significant impact on the company's growth and success.
What You Will Do
- Partner with Revenue leadership to drive annual planning, territory design, capacity modeling, quota setting, and revenue target planning
- Own forecasting and performance analysis across bookings, renewals, expansion, and overall revenue attainment
- Develop reporting, dashboards, and business insights that enable data-driven decision-making and improve forecast accuracy
- Optimize revenue processes, systems, and workflows across the GTM organization to ensure teams can efficiently generate, manage, and close pipeline
- Partner with Sales, Marketing, and Business Systems teams to improve lead management, territory coverage, account assignment, opportunity management, and overall seller productivity
- Evaluate and enhance the GTM technology stack, identifying opportunities for automation, process simplification, and improved data quality
- Identify opportunities to improve revenue performance, productivity, and operational efficiency across the customer lifecycle
- Lead compensation design and analysis to ensure incentives align with company objectives and drive desired behaviors
- Drive strategic GTM initiatives and cross-functional projects that support growth and operational scale
- Establish and monitor KPIs, providing actionable recommendations to Revenue leadership
- Serve as a trusted advisor to stakeholders across Revenue, Finance, Marketing, Customer Success, and Business Systems
What We Are Looking For
- 6+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, Business Operations, Consulting, or related analytical roles
- Experience supporting multiple revenue functions, including Sales, Customer Success, Account Management, and/or Renewals organizations
- Strong expertise in forecasting, planning, territory design, quota setting, compensation, and performance analytics
- Deep understanding of SaaS revenue models and the metrics that drive acquisition, retention, and expansion
- Advanced analytical skills with expertise in Excel/Google Sheets and BI tools such as Looker, Tableau, Sigma, or Power BI
- Strong Salesforce experience and familiarity with modern GTM technologies including Gong, LeanData, Outreach, Salesforce, ZoomInfo, LinkedIn Sales Navigator, etc.
- Proven ability to influence senior leaders, manage complex cross-functional initiatives, and translate data into actionable business recommendations
- Excellent communication, project management, and stakeholder management skills
Nice to Have
- Experience with data visualization tools and ability to create engaging, insightful dashboards
- Knowledge of marketing automation platforms and their integration with Salesforce
- Familiarity with agile project management methodologies and experience working in fast-paced environments
Benefits and Perks
- Competitive salary and incentive stock options
- Medical, dental, and vision insurance
- Life, AD&D, and Disability Insurance
- Emergency Weather Support and Wellness Apps
- Paid Parental Leave and generous PTO policy
- Commuter and Parking Accounts, Lunches in the Office, and Internet and Phone Stipend
- 401(k) retirement plan and Financial Planning support
- Learning and Development Budget to support ongoing education and growth
How to Stand Out
- Develop a strong understanding of SaaS revenue models and key performance indicators to stand out in this role.
- Showcase your expertise in Salesforce and GTM technologies by highlighting specific examples of process improvements or revenue growth initiatives you've led.
- Prepare to discuss your experience with data analytics and BI tools, and how you've used data to inform business decisions.
- Be ready to provide examples of your ability to influence senior leaders and manage cross-functional initiatives.
- Consider highlighting any experience you have with marketing automation platforms or data visualization tools to demonstrate your versatility.
- When negotiating salary, be prepared to discuss your expectations and highlight your research on market standards for similar roles.
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