Senior Risk Strategist - Card Fraud

About the Role

The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in the platform. You will partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience. Your expertise will be crucial in driving impact and mitigating risks in the card fraud space.

Mercury is building a complete finance stack for startups, and the Risk Strategy team plays a vital role in ensuring the safety and security of the platform. As a Senior Risk Strategist, you will be working on a wide range of projects, from designing and executing fraud strategies to collaborating with cross-functional teams to implement scalable risk solutions.

What You Will Do

• Own strategy and execution for card fraud, while also contributing to broader fraud strategy across adjacent domains
• Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs
• Partner with Compliance and Legal to ensure solutions align with regulatory requirements
• Lead cross-functional efforts with Product, Engineering, and Operations to design and implement scalable risk solutions
• Serve as a domain expert in card and transaction fraud, proactively identifying gaps and driving systemic improvements across fraud programs
• Define and track metrics that measure both risk effectiveness and customer impact
• Collaborate with the Product team to design and implement new features and products that meet customer needs while minimizing risk
• Develop and maintain relationships with key stakeholders, including regulators, law enforcement, and industry partners
• Stay up-to-date with industry trends and regulatory requirements, applying this knowledge to inform risk strategies and improve outcomes

What We Are Looking For

• 6+ years of experience in an analytical role, including 4+ years in card fraud detection and strategy (startup or fintech experience a plus)
• Deep expertise in card and transaction fraud, including authorization controls and card network rules
• Experience designing and executing fraud strategies across adjacent domains (e.g., onboarding, ACH, checks, RTP, ATO)
• Skilled in customer risk scoring/modeling and process automation
• Strong SQL proficiency and ability to translate data into actionable strategy
• Track record of balancing risk, compliance, and customer experience in cross-functional settings
• Excellent communication skills to simplify complex risk concepts into clear recommendations
• Proven ability to operate in ambiguity and make decisions with imperfect information
• Curious, growth-oriented, and motivated to work on fraud problems at all lifecycle stages (new product launches, scaling, and legacy optimization)

Nice to Have

• Experience with machine learning and data science techniques
• Knowledge of cloud-based technologies and agile development methodologies
• Certification in risk management or a related field
• Experience working in a fast-paced, dynamic environment with multiple stakeholders

Benefits and Perks

• Competitive salary and equity package
• Comprehensive benefits, including health, dental, and vision insurance
• Flexible PTO policy and remote work options
• Professional development opportunities, including training and conference sponsorships
• Access to cutting-edge technologies and tools
• Collaborative, dynamic work environment with a team of experienced professionals
• Opportunity to work on high-impact projects and drive real change in the fintech industry
• Recognition and reward for outstanding performance and contributions

• To stand out as a candidate, be prepared to provide specific examples of your experience in card fraud detection and strategy, including any relevant projects or initiatives you've led.
• Make sure to highlight your technical skills, including proficiency in SQL and data analysis, as well as any experience with machine learning or data science techniques.
• Be prepared to discuss your approach to balancing risk, compliance, and customer experience, and provide examples of how you've navigated complex regulatory requirements in the past.
• Consider creating a portfolio or case studies that demonstrate your expertise in card fraud detection and strategy, and be prepared to walk the interviewer through your thought process and approach.
• Don't be afraid to ask questions during the interview, such as what the biggest challenges are in the role, or how the company approaches risk management and compliance.
• Be sure to research the company and the role thoroughly, and be prepared to discuss your thoughts on the industry and the company's position within it.