Senior Sales Engineer - Italy

About the Role

The successful candidate will have a strong technical background, excellent communication skills, and the ability to build and execute an evaluation plan with customers. You will be working remotely in Italy, with occasional travel to client sites and Datadog offices.

Datadog is a global SaaS business that delivers a rare combination of growth and profitability. The company is on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of customers' entire technology stacks.

What You Will Do

• Partner with the Sales team to articulate the overall Datadog value proposition, vision, and strategy to customers
• Own technical engagement with customers during the trial phase, communicating Datadog's value based on activities and working with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings/presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input, both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
• Develop and execute a sales strategy that meets or exceeds quarterly and annual sales targets
• Identify and pursue new business opportunities, expanding the existing customer base and increasing revenue growth
• Collaborate with cross-functional teams, including marketing, product, and customer success, to drive sales growth and customer satisfaction

What We Are Looking For

• A minimum of 3+ years of experience in a Sales Engineering or DevOps Engineering role
• Strong written and oral communication skills, with the ability to understand and articulate both the business benefits and technical advantages of Datadog's offering
• Experienced in programming/scripting with languages such as Java, Python, Ruby, Go, Node.JS, PHP, and .NET
• Strong technical skills, with the ability to learn and adapt quickly in a fast-paced environment
• Ability to travel up to 45% of the time, including auto, train, or air travel
• Ability to sit up to 4 hours, traveling to and from client sites
• Passion for educating customers on observability risks that are meaningful to their business
• Ability to build and execute an evaluation plan with customers

Nice to Have

• Experience working with cloud-based technologies, such as AWS or Azure
• Knowledge of competitive landscape and market trends in the SaaS industry
• Experience with project management tools, such as Jira or Asana
• Certification in sales engineering or a related field

Benefits and Perks

• Best-in-breed onboarding program to ensure a smooth transition into the role
• Generous global benefits, including health insurance, retirement plans, and paid time off
• Intra-departmental mentor and buddy program for in-house networking and professional development
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP) to provide long-term financial benefits
• Continuous professional development, product training, and career pathing to support career growth
• An inclusive company culture, with opportunities to join Community Guilds and Inclusion Talks
• Remote work stipend to support home office setup and ongoing expenses
• Access to cutting-edge technologies and tools to support professional development and sales growth

• Tip: Highlight your technical skills and experience in your resume and cover letter, particularly in areas such as programming, cloud technology, and sales engineering.
• Tip: Be prepared to provide specific examples of your sales engineering experience, including successful sales campaigns and technical evaluations.
• Tip: Research Datadog's products and services, including their observability platform and cloud-based solutions, to demonstrate your knowledge and interest in the company.
• Tip: Showcase your communication skills by providing examples of effective presentations, technical briefings, and customer interactions.
• Tip: Consider creating a portfolio or sales engineering project to demonstrate your technical skills and experience, and be prepared to discuss it during the interview process.
• Tip: Be prepared to discuss your experience working with CRM systems, project management tools, and other sales engineering software, and be able to provide examples of how you have used these tools to drive sales growth.
• Tip: Highlight your ability to work remotely and manage your time effectively, including strategies for staying organized and productive while working from home.