Senior Sales Engineer - Key Accounts Northcentral
WFA Digital Insight
The demand for skilled sales engineers in the tech industry has skyrocketed, with a 25% increase in job openings over the past year. As companies like Datadog continue to innovate and expand, the need for professionals who can bridge the gap between technical capabilities and sales strategies has never been more pressing. With the rise of remote work, opportunities for sales engineers to work with top-tier companies have increased, offering a unique chance for career growth and development. Datadog, in particular, stands out for its commitment to a hybrid workplace model, allowing for flexibility and work-life balance. Before applying, candidates should be prepared to showcase their technical expertise, competitive knowledge, and ability to communicate complex ideas to both technical and non-technical stakeholders.
Job Description
About the Role
As a Senior Sales Engineer at Datadog, you will be at the forefront of driving sales growth through technical expertise. Your day-to-day will involve partnering with the sales team to articulate the overall value proposition, vision, and strategy to customers. You will own the technical engagement with customers during the trial phase, communicating Datadog's value based on activities and working with customers to address any identified issues or concerns. This role is critical in technically closing complex opportunities through advanced competitive knowledge, technical skill, and credibility.The sales engineering team at Datadog is a dynamic and collaborative group, working closely with both the sales and product teams to ensure that customer needs are met and that the product roadmap is aligned with market demands. You will be part of a hybrid workplace model, offering the flexibility to work remotely while also having the opportunity to engage with colleagues in person.
Datadog's commitment to innovation and customer satisfaction is evident in its cutting-edge products and services. As a Senior Sales Engineer, you will be instrumental in showcasing these capabilities to potential clients, delivering product and technical briefings, and maintaining accurate notes and feedback in CRM regarding customer input.
What You Will Do
- Partner with the Sales team to articulate the overall Datadog value proposition, vision, and strategy to customers
- Own technical engagement with customers during the trial phase, communicating Datadog’s value based on activities
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical briefings/presentations to potential clients
- Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
- Collaborate with the product team to help prioritize features based on input from customers, competitors, and partners
- Develop and execute evaluation plans with customers to demonstrate the value of Datadog’s offerings
- Stay up-to-date with industry trends, competitors, and emerging technologies to continuously improve sales strategies
What We Are Looking For
- Passion for educating customers on observability risks that are meaningful to their business
- Strong written and oral communication skills, with the ability to understand and articulate both the business benefits and technical advantages of our offering
- Experience in programming/scripting with languages such as Java, Python, Ruby, Go, Node.JS, PHP, and .NET
- Minimum of 3+ years in a Sales Engineering or DevOps Engineering role
- Ability to sit up to 4 hours, with frequent travel to and from client sites (up to 45% of the time)
- Strong analytical and problem-solving skills, with the ability to think critically and creatively
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
Nice to Have
- Experience with Datadog or similar products and services
- Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud
- Certification in sales engineering or a related field
- Experience working in a hybrid or remote work environment
Benefits and Perks
- Best-in-breed onboarding program to ensure a smooth transition into the role
- Generous global benefits package, including health, dental, and vision insurance
- Intra-departmental mentor and buddy program for in-house networking and career development
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP) for long-term financial growth
- Flexible work arrangements, including remote work options and flexible hours
- Access to cutting-edge technology and tools, with continuous opportunities for skill development and training
- Competitive salary and bonus structure, with regular performance reviews and raises
How to Stand Out
- Develop a strong understanding of Datadog’s products and services, as well as the competitive landscape, to effectively communicate value to potential clients.
- Build a portfolio of successful sales engineering projects to demonstrate your technical expertise and sales acumen.
- Practice your presentation skills to deliver compelling product and technical briefings to potential clients.
- Stay up-to-date with industry trends and emerging technologies to continuously improve your sales strategies and stay ahead of the competition.
- Be prepared to address common sales objections and concerns, and to think critically and creatively to overcome them.
- Highlight your ability to work in a fast-paced environment and prioritize multiple tasks and projects, as well as your experience with remote or hybrid work arrangements.
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