Senior Sales Engineer - Key Accounts Southcentral

About the Role

The role is based in Texas, USA, and offers the flexibility to work remotely, with up to 45% travel required to client sites. As a Senior Sales Engineer, you will be expected to maintain accurate notes and feedback in CRM, and proactively engage with customers and internal teams to gather feedback and stay up-to-date on industry trends.

Datadog's sales engineering team is a critical component of the company's go-to-market strategy, and this role offers the opportunity to work closely with cross-functional teams, including sales, marketing, and product. With a strong focus on customer satisfaction and revenue growth, this role is ideal for candidates who are passionate about technology, sales, and customer success.

What You Will Do

• Partner with the sales team to develop and execute sales strategies for key accounts in the Southcentral region
• Deliver product demonstrations and technical briefings to potential clients, highlighting the value proposition and technical advantages of Datadog's products
• Provide technical support to customers during the trial phase, communicating the value of Datadog's products and addressing any identified issues or concerns
• Technically close complex sales opportunities through advanced competitive knowledge, technical skill, and credibility
• Develop and maintain accurate notes and feedback in CRM, ensuring that customer interactions and sales activities are properly documented
• Proactively engage with customers and internal teams to gather feedback, stay up-to-date on industry trends, and identify opportunities for growth and expansion
• Collaborate with cross-functional teams, including sales, marketing, and product, to drive sales growth and revenue expansion
• Develop and execute evaluation plans with customers, educating them on observability risks and the benefits of Datadog's products
• Identify and pursue new sales opportunities, leveraging technical expertise and sales acumen to drive revenue growth

What We Are Looking For

• A minimum of 3+ years of experience in a sales engineering or DevOps engineering role, with a proven track record of success
• Strong technical skills, including programming and scripting languages such as Java, Python, Ruby, Go, Node.JS, PHP, and .NET
• Excellent written and oral communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Experience working with customers to develop and execute sales strategies, with a strong focus on customer satisfaction and revenue growth
• Ability to travel up to 45% of the time, with a valid driver's license and reliable transportation
• Strong business acumen, with the ability to understand and articulate the business benefits and technical advantages of Datadog's products
• Experience working in a fast-paced, dynamic environment, with a strong ability to prioritize tasks and manage multiple projects simultaneously

Nice to Have

• Experience working with cloud-based monitoring and analytics products, with a strong understanding of the technical and business benefits of these solutions
• Familiarity with sales engineering tools and technologies, including CRM and sales automation platforms
• A strong network of contacts in the sales engineering and DevOps communities, with the ability to leverage these relationships to drive sales growth and revenue expansion
• Experience working in a remote or distributed team environment, with a strong ability to communicate effectively and manage multiple projects simultaneously

Benefits and Perks

• Competitive salary and benefits package, with a strong focus on employee satisfaction and well-being
• Opportunity to work with a fast-growing, dynamic company that is leading the way in cloud-based monitoring and analytics
• Collaborative and supportive work environment, with a strong focus on teamwork and cross-functional collaboration
• Flexible working hours and remote work arrangements, with up to 45% travel required to client sites
• Access to the latest sales engineering tools and technologies, with a strong focus on ongoing training and professional development
• Stock equity and employee stock purchase plan, with a strong focus on employee ownership and retention
• Generous PTO and holiday package, with a strong focus on work-life balance and employee well-being

• To stand out in this role, focus on developing a strong understanding of Datadog's products and services, as well as the technical and business benefits of cloud-based monitoring and analytics.
• Be prepared to showcase your technical skills and experience, including programming and scripting languages, and your ability to articulate complex technical concepts to non-technical stakeholders.
• Develop a strong understanding of the sales engineering process, including the development and execution of sales strategies, and the delivery of product demonstrations and technical briefings.
• Highlight your experience working with customers to develop and execute sales strategies, and your ability to drive revenue growth and expansion.
• Be prepared to discuss your experience working in a fast-paced, dynamic environment, and your ability to prioritize tasks and manage multiple projects simultaneously.
• Research the company culture and values, and be prepared to discuss how your skills and experience align with Datadog's mission and vision.
• Prepare examples of your previous sales engineering experience, including successful sales strategies and technical implementations, and be prepared to discuss your approach to sales engineering and customer success.