Senior Sales Engineer - Majors (East)

About the Role

The Senior Sales Engineer will work closely with the sales team to articulate the value proposition of Datadog's products and services, providing technical expertise and support to drive sales growth. This role is a great opportunity for individuals who are looking to leverage their technical skills to drive business results and grow their career in a rapidly expanding industry.

Datadog's sales engineering team is a critical component of the company's go-to-market strategy, and the Senior Sales Engineer will play a key role in helping to drive sales growth and customer adoption. The successful candidate will have a strong technical background, excellent communication skills, and a proven track record of success in sales engineering or a related field.

What You Will Do

• Partner with the sales team to articulate the overall Datadog value proposition, vision, and strategy to customers
• Own technical engagement with customers during the trial phase, communicating Datadog's value based on activities and working with customers to address any identified issues or concerns
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings/presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input, including wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
• Collaborate with the product team to provide input on product development and priorities
• Develop and maintain a deep understanding of Datadog's products and services, including technical architecture and competitive landscape
• Provide technical guidance and support to internal stakeholders, including sales, marketing, and customer success teams

What We Are Looking For

• A minimum of 3+ years of experience in sales engineering or a related field, with a strong technical background in programming languages such as Java, Python, Ruby, Go, Node.JS, PHP, and .NET
• Strong written and oral communication skills, with the ability to understand and articulate both the business benefits and technical advantages of Datadog's products and services
• Experience working with customers to understand their technical requirements and provide tailored solutions
• A strong understanding of the technical sales process, including prospecting, demoing, and closing deals
• Ability to work in a fast-paced environment, with a strong focus on results and customer satisfaction
• Experience working with CRM systems and other sales tools
• A bachelor's degree in computer science, engineering, or a related field

Nice to Have

• Experience working with cloud-based technologies and platforms, such as AWS or Azure
• Familiarity with DevOps tools and practices, such as continuous integration and continuous deployment
• Experience working with data analytics and visualization tools, such as Tableau or Power BI
• A strong understanding of cybersecurity principles and practices, including threat modeling and vulnerability assessment

Benefits and Perks

• Best-in-breed onboarding program to help you get up to speed quickly
• Generous global benefits package, including health, dental, and vision insurance
• Intra-departmental mentor and buddy program for in-house networking and career development
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Flexible work arrangements, including remote work options and flexible hours
• Access to cutting-edge technologies and tools, including Datadog's own products and services
• Opportunities for professional development and growth, including training and education programs
• A dynamic and supportive work environment, with a strong focus on teamwork and collaboration

• Develop a strong understanding of Datadog's products and services, including technical architecture and competitive landscape, to effectively communicate the value proposition to customers.
• Build a portfolio of sales engineering projects and successes to demonstrate your skills and experience to potential employers.
• Practice your demoing and presentation skills to effectively communicate technical information to non-technical stakeholders.
• Research the company and the role thoroughly to understand the technical sales process and the skills and experience required.
• Be prepared to provide specific examples of your experience and skills, including technical details and metrics, to demonstrate your expertise and achievements.
• Consider obtaining relevant certifications, such as AWS or Azure, to demonstrate your expertise and commitment to the field.
• Be prepared to negotiate salary and benefits, and have a clear understanding of your worth and the market rate for the role.