Senior Salesforce Administrator
WFA Digital Insight
As demand for skilled Salesforce administrators grows, with a 25% increase in job postings in the last year, Webflow is looking for a seasoned professional to scale their go-to-market systems. With a strong focus on GTM, Salesforce, and Excel, this role requires a unique blend of technical expertise and problem-solving skills. In a remote job market where flexibility and autonomy are key, Webflow stands out for its commitment to trust, transparency, and creativity. Before applying, candidates should be prepared to showcase their experience in managing complex Salesforce environments and their ability to drive business growth through data-driven insights.
Job Description
About the Role
The Senior Salesforce Administrator role at Webflow is a critical position that requires a deep understanding of Salesforce and CPQ administration, as well as experience with GTM and Excel. As a key member of the Enterprise Technology team, the successful candidate will be responsible for managing the day-to-day administration of Webflow's Salesforce org, including user management, permissions, profiles, roles, and security. This role is not just about maintaining the status quo, but about driving innovation and growth through the effective use of technology.Webflow is a remote-first company that values trust, transparency, and creativity. As such, the successful candidate will be expected to work autonomously, taking ownership of their work and collaborating with stakeholders to deliver results. The company's mission is to bring development superpowers to everyone, and the Senior Salesforce Administrator will play a key role in achieving this goal.
The Senior Salesforce Administrator will report to the Senior Manager, GTM Technology, and will work closely with a team of architects, developers, and admins who support Webflow's GTM systems end to end. This is a unique opportunity to join a dynamic team and contribute to the growth and success of a cutting-edge company.
What You Will Do
- Own the day-to-day administration of Webflow's Salesforce org, including user management, permissions, profiles, roles, and security
- Use AI to accelerate admin work, from drafting documentation and validation rule logic to triaging requests and identifying automation opportunities
- Build and maintain declarative automation (Flows, validation rules, approval processes, dynamic forms)
- Administer Salesforce CPQ: product catalog, price books, bundles, discount schedules, and approval workflows
- Triage and resolve incoming Salesforce requests with clear communication and quick follow-through
- Own projects end to end, from gathering requirements with stakeholders to delivering solutions that meet business needs
- Collaborate with stakeholders to identify and prioritize business requirements
- Develop and maintain documentation of Salesforce configurations and processes
- Stay up-to-date with the latest Salesforce features and best practices, and apply this knowledge to drive business growth
What We Are Looking For
- 5+ years of experience in Salesforce administration, with a focus on GTM and CPQ
- Strong knowledge of Salesforce and CPQ, including configuration, customization, and integration
- Experience with Excel, including data analysis and reporting
- Strong problem-solving skills, with the ability to analyze complex problems and develop creative solutions
- Excellent communication and collaboration skills, with the ability to work effectively with stakeholders and team members
- Experience with AI and automation, including the use of AI to accelerate admin work
- Strong understanding of business processes and operations, with the ability to identify areas for improvement
- Experience with project management, including the ability to own projects end to end
- Strong analytical and problem-solving skills, with the ability to analyze data and develop insights
Nice to Have
- Experience with other CRM systems, including SAP or Microsoft Dynamics
- Knowledge of programming languages, including Apex or Java
- Experience with data analysis and reporting tools, including Tableau or Power BI
- Certification in Salesforce administration, including Administrator or Developer certifications
Benefits and Perks
- Competitive salary, with a range of 10,000 -50,000 per year
- Opportunity to work with a cutting-edge company that is leading the way in digital experience platforms
- Collaborative and dynamic work environment, with a team of experienced professionals
- Flexible working hours, with the ability to work remotely
- Professional development opportunities, including training and certification programs
- Access to the latest technology and tools, including Salesforce and CPQ
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) matching program, with a company match of up to 4%
How to Stand Out
- Make sure to highlight your experience with Salesforce and CPQ in your application, including any relevant certifications or training programs.
- Showcase your problem-solving skills by providing examples of complex problems you've solved in previous roles.
- Be prepared to talk about your experience with AI and automation, including how you've used these technologies to accelerate admin work.
- Emphasize your ability to work effectively with stakeholders and team members, including your communication and collaboration skills.
- Don't be afraid to ask questions during the interview process, including questions about the company culture and values.
- Research the company and the role thoroughly, including the company's mission and values, to show your enthusiasm and interest in the position.
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