Senior Site Reliability Engineer

Pave Bank·Remote(Kuala Lumpur)
Software Development

WFA Digital Insight

The demand for skilled site reliability engineers has surged, with a 25% increase in job openings in the fintech sector alone. Pave Bank's innovative approach to programmable banking requires experts who can ensure the reliability and scalability of their systems. As a senior SRE, you'll work closely with cross-functional teams to build robust infrastructure and maintain high availability. With the fintech industry growing rapidly, candidates with experience in cloud infrastructure, containerization, and automation are in high demand. Before applying, consider the company's unique blend of traditional banking and digital assets, and be prepared to showcase your technical expertise and collaborative mindset.

Job Description

About the Role

As a Senior Site Reliability Engineer at Pave Bank, you will play a critical role in ensuring the high availability, scalability, and performance of our core systems. You will work closely with our Engineering, Product, Security, and Operations teams to build robust infrastructure, automate operations, and maintain reliability across all services. Your expertise will directly impact the safety, performance, and scalability of our banking platform, helping our customers trust Pave Bank with their finances.

Pave Bank is at the forefront of programmable banking, combining traditional banking with digital assets under a single, regulated platform. Our team is committed to innovation, and we're looking for a skilled SRE to join our mission. As a senior member of the team, you will have the opportunity to collaborate with experienced engineers, develop your skills, and contribute to the growth of our company.

In this role, you will be responsible for monitoring, maintaining, and improving the reliability, availability, and performance of our production systems and services. You will also build and maintain infrastructure as code (IaC), deployment pipelines, and automation to support continuous delivery, scalability, and disaster recovery.

What You Will Do

  • Monitor, maintain, and improve the reliability, availability, and performance of production systems and services
  • Build and maintain infrastructure as code (IaC), deployment pipelines, and automation to support continuous delivery, scalability, and disaster recovery
  • Respond to incidents, perform root-cause analysis, and drive postmortems to ensure lessons learned are applied
  • Implement and enforce operational best practices: observability, logging, metrics, alerting, capacity planning, failover strategies, and backups
  • Collaborate with Engineering, Product, Compliance, and Operations teams to ensure infrastructure meets reliability, compliance, and security standards
  • Support service scaling, database operations, cloud infrastructure (GCP preferred), networking, and microservices orchestration
  • Document operational runbooks, on-call procedures, and system architecture to support maintenance, knowledge sharing, and compliance
  • Develop and maintain technical documentation for systems and services
  • Participate in on-call rotations and provide 24/7 support for critical systems

What We Are Looking For

  • Strong programming or scripting skills (Go, Python, Bash, or similar) for automation, tooling, and operational tasks
  • Hands-on experience with cloud infrastructure, ideally Google Cloud Platform (GCP)
  • Familiarity with containerization and orchestration (Docker, Kubernetes, or equivalent)
  • Experience with infrastructure-as-code tools (Terraform, Cloud Deployment Manager, or similar)
  • Experience with either FluxCD or ArgoCD for GitOps-based delivery
  • Solid understanding of distributed systems, microservices architecture, and reliability patterns
  • Experience setting up monitoring, logging, alerting, and observability (e.g., Prometheus, Grafana, ELK, distributed tracing)
  • Strong troubleshooting skills and ability to respond to incidents under pressure
  • Knowledge of backup and disaster recovery strategies, database management, and secure operations
  • Excellent communication skills and ability to coordinate across technical and non-technical stakeholders

Nice to Have

  • Prior experience in fintech, banking, or other highly regulated industries
  • Familiarity with compliance, security, and data protection best practices
  • Experience with high-availability, high-throughput systems, or financial infrastructure
  • Exposure to blockchain or crypto systems integrated with banking
  • Experience optimizing cloud infrastructure for cost and performance under rapid growth

Benefits and Perks

  • Competitive salary and meaningful equity with room for growth
  • Opportunity to work alongside a founding team from Monzo and BigPay, bringing top-tier fintech expertise
  • Collaborative and dynamic work environment with a team of experienced engineers
  • Professional development opportunities and support for ongoing education and training
  • Flexible remote work arrangements and a stipend for home office setup
  • Access to the latest tools and technologies, including cloud infrastructure and containerization platforms
  • Comprehensive health insurance and wellness programs
  • Generous PTO policy and paid holidays
  • Recognition and reward for outstanding performance and contributions to the company's growth

How to Stand Out

  • Develop a strong understanding of cloud infrastructure, containerization, and automation to stand out in the application process
  • Showcase your experience with infrastructure-as-code tools and GitOps-based delivery in your portfolio or resume
  • Prepare to discuss your approach to monitoring, logging, and observability, and be ready to provide examples of your experience with these technologies
  • Research Pave Bank's unique approach to programmable banking and be prepared to discuss how your skills and experience align with the company's mission
  • Consider reaching out to current or former employees to gain insight into the company culture and work environment
  • Be prepared to provide specific examples of your experience with incident response, postmortems, and root-cause analysis

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