Senior Site Reliability Engineer, Workforce Identity

About the Role

The ideal candidate will have a deep understanding of identity lifecycle, provisioning, SSO, MFA, and access control architecture, as well as experience with CI/CD pipelines, automation tooling, and cloud environments. If you are a seasoned engineer looking for a new challenge, this role offers the opportunity to work on complex systems and contribute to the growth and success of a leading fintech company.

What You Will Do

• Own the reliability and availability of corporate IAM systems end-to-end, including on-call rotation, incident response, root cause analysis, and blameless retrospectives to ensure 24x7 uptime for critical identity services.
• Build and maintain CI/CD pipelines and automation tooling to streamline identity platform deployments, eliminate manual operational tasks, and progressively test changes before production rollout.
• Partner with IT, Security, and Engineering teams as a subject matter expert on corporate IAM and DevOps tooling, advising on identity lifecycle, provisioning, SSO, MFA, and access control architecture.
• Drive observability and disaster recovery maturity across IAM systems by defining metrics, implementing monitoring solutions, and designing recovery strategies that meet strict SLA requirements.
• Strengthen documentation standards by creating and maintaining comprehensive runbooks, system configuration guides, and troubleshooting procedures across the identity platform lifecycle.
• Collaborate with cross-functional teams to design and implement new features and services that meet business requirements and align with company goals.
• Develop and maintain technical documentation and training materials to ensure knowledge sharing and skill development within the team.
• Participate in code reviews and contribute to the improvement of the overall code quality and architecture.
• Stay up-to-date with industry trends and emerging technologies, applying this knowledge to continuously improve the identity and access management systems.

What We Are Looking For

• 5+ years of experience in site reliability engineering or infrastructure engineering, with hands-on ownership of identity and access management platforms (Okta, Duo, Auth0, EntraID, Ping, or similar).
• Demonstrated success building tooling that solves IAM-specific problems, including identity lifecycle and provisioning, SSO, MFA, and ABAC/RBAC at enterprise scale.
• Proficiency in at least one modern programming language (Go, Python, Ruby, Java, or C#) and experience designing and maintaining CI/CD pipelines using Git-based workflows and IaC tools (Terraform or equivalent).
• Track record managing cloud environments (AWS, GCP, or Azure) with infrastructure-as-code, including container orchestration and automated deployment frameworks.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
• Strong understanding of security principles, including authentication, authorization, and encryption.
• Excellent communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.

Nice to Have

• Experience working in a highly regulated environment.
• Experience in a fast-paced, high-growth company.
• Knowledge of compliance frameworks, such as SOC 2 or ISO 27001.
• Experience with agile development methodologies and version control systems.

Benefits and Perks

• Competitive salary and equity package.
• Comprehensive health, dental, and vision insurance.
• Generous PTO and holiday policy.
• Remote work stipend and equipment budget.
• Professional development opportunities, including training and conference sponsorships.
• Access to cutting-edge technologies and tools.
• Collaborative and dynamic work environment with a team of experienced professionals.

• When applying, make sure to highlight your experience with identity and access management platforms, as well as your proficiency in programming languages and CI/CD pipelines.
• Be prepared to discuss your approach to building and maintaining reliable and secure systems, including your experience with incident response and disaster recovery.
• Showcase your ability to work effectively in a fast-paced environment and collaborate with cross-functional teams.
• Consider creating a portfolio that demonstrates your technical skills and experience with IAM systems, as well as your ability to communicate complex technical concepts to non-technical stakeholders.
• During the interview process, ask questions about the company culture, team dynamics, and opportunities for growth and professional development.
• Be prepared to discuss your salary expectations and negotiate based on your research and industry standards.