Senior Software Engineer, Billing Platform

About the Role

The team's work directly influences how Sentry measures, prices, and bills for its services, impacting the company's bottom line and customer satisfaction. As a senior engineer, you will collaborate closely with cross-functional teams, including product, engineering, BizOps, marketing, and sales, to build systems that support new products and pricing models.

Your expertise in distributed systems will be invaluable in architecting and scaling the billing infrastructure to handle hundreds of billions of events daily. You will be part of a team that values financial accuracy, customer trust, and innovation, making this an exciting and challenging role for the right candidate.

What You Will Do

• Collaborate on building the next generation of Sentry's usage tracking pipeline to process massive volumes of events with low latency and financial-grade accuracy.
• Design flexible pricing primitives to support a wide range of billing models, from per-event usage to complex enterprise contracts.
• Contribute to technical decisions on data consistency challenges, such as handling event delays, retroactive pricing changes, and distributed count reconciliation.
• Work closely with the product team to enable rapid experimentation with new pricing models and products.
• Partner with the sales team to understand customer needs and feedback, informing the development of billing systems.
• Collaborate with the BizOps team to ensure that billing systems are aligned with business objectives and financial planning.
• Develop and maintain tools and systems to support the billing process, including data analytics and reporting.
• Participate in code reviews and contribute to the improvement of the team's engineering practices.
• Mentor junior engineers and contribute to the growth and development of the team.

What We Are Looking For

• Experience in building or significantly improving systems with high-stakes accuracy requirements.
• Proven track record of mentoring engineers through complex, high-stakes projects.
• Experience operating services where reliability includes both uptime and financial correctness.
• Strong background in software engineering, with a focus on distributed systems.
• Experience with languages such as Python, Java, or similar.
• Knowledge of database systems and data modeling.
• Understanding of financial systems and billing processes.
• Excellent problem-solving skills, with the ability to approach complex problems systematically.
• Strong communication and collaboration skills, with experience working in cross-functional teams.

Nice to Have

• Experience with cloud-based infrastructure, such as AWS or Azure.
• Familiarity with containerization using Docker and orchestration using Kubernetes.
• Knowledge of agile development methodologies and version control systems like Git.
• Experience with continuous integration and continuous deployment (CI/CD) pipelines.
• Familiarity with security best practices and compliance frameworks.

Benefits and Perks

• Competitive salary range, with the base salary expected to be between
  90,000 to $280,000, depending on experience and location.
• Eligibility to participate in Sentry's employee benefit plans, including incentive compensation, equity grants, and group health insurance coverage.
• Generous paid time off policy to support work-life balance.
• Opportunities for professional growth and development within a rapidly expanding company.
• Access to cutting-edge technologies and tools to support your work.
• Flexible working hours and remote work options to fit your lifestyle.
• Annual budget for attending conferences, workshops, and other professional development events.
• Recognition and reward programs for outstanding performance and contributions to the company.

• To stand out in your application, highlight specific examples of how you've handled data consistency challenges in previous roles, and be prepared to discuss your approach to solving complex problems.
• Familiarize yourself with Sentry's products and services to understand the context of the billing platform and how it impacts customer trust and revenue.
• Emphasize your experience with distributed systems and your ability to scale systems for high-volume event processing.
• Prepare to discuss your experience with financial systems and billing processes, and how you've ensured accuracy and reliability in these contexts.
• Be ready to walk through your code and design decisions, and to explain your approach to mentoring and collaborating with other engineers.
• Research Sentry's culture and values to understand the company's expectations and how you can contribute to its mission.
• When discussing salary, be prepared to reference industry standards and your current compensation package, and be open to negotiation based on your experience and qualifications.