Senior Solutions and CS Enablement Business Partner
WFA Digital Insight
As the demand for digital experience platforms grows, companies like Webflow are seeking skilled professionals to drive customer success. With a 25% increase in remote roles in 2025, this Senior Solutions and CS Enablement Business Partner position offers a unique opportunity to leverage your GTM and Excel skills to make a meaningful impact. Webflow's commitment to transparency and creativity sets it apart, and candidates should be prepared to showcase their expertise in enablement and customer-facing skills. Before applying, consider how your experience aligns with Webflow's mission to empower teams and create a more open, creative, and equitable digital landscape.
Job Description
About the Role
The Senior Solutions and CS Enablement Business Partner plays a critical role in designing, delivering, and continuously evolving enablement programs for Webflow's Solution Engineering, Solution Architecture, and Customer Success Manager teams. This role is responsible for setting the gold standard for how customer-facing technical and post-sales teams ramp, deepen product mastery, and deliver exceptional customer outcomes. By building scalable onboarding and ongoing enablement programs, you will ensure that these teams are confident, credible, and effective at every stage of the customer journey.As a key partner to Solutions and CS leadership, you will be a visible presence across these teams, driving stronger customer outcomes, higher adoption, and long-term retention. Your expertise will directly shape how these teams ramp, grow, and deliver value, making you an integral part of Webflow's success.
What You Will Do
- Develop and execute comprehensive enablement strategies that blend Webflow product knowledge, technical acumen, and customer-facing skills
- Design and deliver scalable onboarding programs in partnership with the Revenue Enablement Onboarding Manager
- Create and maintain ongoing enablement programs to deepen product mastery and drive exceptional customer outcomes
- Collaborate with Solutions and CS leadership to identify and prioritize enablement needs
- Build and maintain relationships with key stakeholders across the organization
- Develop and manage enablement metrics and analytics to measure program effectiveness
- Stay up-to-date on industry trends and best practices in enablement and customer success
- Partner with cross-functional teams to ensure alignment and effective communication
- Develop and deliver training sessions, workshops, and other enablement activities
What We Are Looking For
- 5+ years of experience in enablement, customer success, or a related field
- Proven track record of developing and executing successful enablement programs
- Strong knowledge of GTM and Excel
- Excellent communication, presentation, and project management skills
- Ability to work in a fast-paced, remote environment
- Strong understanding of customer-facing technical and post-sales teams
- Experience with digital experience platforms or similar technology
- Strong analytical and problem-solving skills
Nice to Have
- Experience with Webflow or similar platforms
- Knowledge of AI-native digital experience platforms
- Certification in enablement, customer success, or a related field
- Experience working in a remote-first company
Benefits and Perks
- Competitive salary and bonus structure
- Opportunity to work with a fast-growing, innovative company
- Remote work environment with flexible hours
- Professional development opportunities
- Access to the latest technology and tools
- Comprehensive health and wellness benefits
- Generous PTO and vacation time
- Participation in Webflow's company-wide bonus program
How to Stand Out
- Tip: Develop a strong understanding of Webflow's digital experience platform and its applications in customer success.
- Tip: Highlight your experience with GTM and Excel in your application, and be prepared to provide examples of how you've used these tools to drive enablement and customer success.
- Tip: Showcase your ability to work in a fast-paced, remote environment, and demonstrate your excellent communication and project management skills.
- Tip: Research Webflow's company culture and values, and be prepared to discuss how your skills and experience align with their mission.
- Tip: Prepare to discuss your experience with enablement metrics and analytics, and how you've used data to measure program effectiveness.
- Tip: Be prepared to provide examples of your expertise in customer-facing technical and post-sales teams, and how you've driven exceptional customer outcomes in previous roles.
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