Senior Solutions Architect

About the Role

The role is part of GitLab's Northern Europe team, and as such, you will work closely with Account Executives and regional sales teams to develop and execute account strategies that drive new customer acquisition and expansion. Your technical acumen and customer-centric approach will be invaluable assets in guiding organizations through their digital transformation journeys.

What You Will Do

• Lead technical evaluations, including proof of value initiatives and workshops, to demonstrate how GitLab's DevSecOps platform meets customers' technical and business needs.
• Drive the technical evaluation process, owning solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
• Collaborate with Account Executives and regional sales teams across Northern Europe to develop account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback and insights to drive product development and improvement.
• Develop and maintain a deep understanding of GitLab's products and their applications, staying up-to-date with the latest features and technologies.
• Participate in sales calls, product demos, and other customer-facing activities to provide technical expertise and build credibility.
• Conduct thorough needs assessments to understand customers' current pain points and future goals, tailoring solutions to meet their specific requirements.

What We Are Looking For

• Significant experience in a solutions architecture or similar role, preferably in the software development or DevSecOps space.
• Strong technical background, with in-depth knowledge of software development methodologies, continuous integration, continuous deployment, security practices, and cloud technologies.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, technical teams, and other stakeholders.
• Proven track record of driving revenue growth through solution selling and customer relationships.
• Experience working with cross-functional teams, including sales, marketing, and product development.
• Strong customer empathy and the ability to understand and address the needs of a diverse customer base.
• Ability to work in a fast-paced environment, adapting to changing priorities and technologies.
• Strong problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions.

Nice to Have

• Experience with GitLab's DevSecOps platform or similar technologies.
• Knowledge of AI and machine learning concepts, particularly in the context of software development and DevSecOps.
• Certification in relevant technologies or methodologies, such as AWS, Azure, Google Cloud, or DevSecOps practices.
• Experience working in a remote or distributed team environment, with the ability to collaborate effectively across different geographical locations.

Benefits and Perks

• Competitive compensation package, reflecting the importance of this role to GitLab's success.
• Opportunities for professional growth and development, including training, mentorship, and career advancement opportunities.
• Flexible and remote work arrangements, allowing you to work from anywhere and maintain a healthy work-life balance.
• Access to the latest technologies and tools, ensuring you stay at the forefront of the DevSecOps field.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• The opportunity to work with a talented and dedicated team, committed to revolutionizing the software development process.

• Ensure your resume and online profiles highlight your technical expertise, especially in software development, DevSecOps, and cloud technologies.
• Prepare to discuss specific examples of how you've driven revenue growth through solution selling and customer relationships in previous roles.
• Familiarize yourself with GitLab's DevSecOps platform and be ready to ask informed questions during the interview process.
• Showcase your ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Highlight any experience or certifications you have in AI and machine learning, as these are increasingly valuable in the DevSecOps space.
• Be prepared to discuss your approach to customer relationships and how you build trust with clients.
• Consider creating a personal project or contributing to open-source projects to demonstrate your skills and passion for DevSecOps and software development.