Senior Solutions Consultant II- New York
Other
Excel
WFA Digital Insight
As the demand for digital operations management specialists surges, companies like PagerDuty are at the forefront, leveraging AI and automation. With over 13,000 organizations relying on PagerDuty, the need for skilled professionals who can drive business value through SaaS and cloud infrastructure expertise is pressing. Candidates with strong technical backgrounds and a passion for consultative selling are in high demand.
Job Description
About the Role
PagerDuty is seeking a Senior Solutions Consultant to join their customer-focused team. This role involves serving as a trusted advisor to strategic customers and prospects, designing and delivering solutions that drive business value and accelerate platform adoption.Responsibilities
- Collaborate with customers to understand business challenges and map PagerDuty solutions to desired outcomes
- Develop and present tailored demonstrations, proof-of-concepts, and value propositions
- Advise customers on best practices for incident response, digital operations, and service reliability
- Partner with sales and customer success teams to drive adoption, expansion, and renewals
- Provide feedback to product and engineering teams to influence roadmap development
Requirements
- Strong technical background in SaaS and cloud infrastructure
- Passion for consultative selling and customer success
About the Company
PagerDuty is a leader in Digital Operations Management, trusted by over 13,000 organizations, including 60 of the Fortune 100. The company is expanding rapidly as a platform for Digital Operations Management using AI/ML and automation.How to Stand Out
- Develop a strong proficiency in Excel to analyze and present data effectively to customers and internal stakeholders.
- Build a portfolio that showcases your ability to design and deliver solutions that drive business value.
- Prepare to discuss your experience with SaaS and cloud infrastructure, and how you can apply this knowledge to drive customer success.
- Practice your consultative selling skills, focusing on how to articulate the value of PagerDuty's solutions to technical and business stakeholders.
- Be ready to provide specific examples of how you have influenced product roadmaps through customer feedback.
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