Senior Solutions Engineer (DACH), Firefox Enterprise

About the Role

Mozilla Corporation is the non-profit-backed technology company behind Firefox, the privacy-minded web browser. With more than 225 million people around the world using Mozilla's products each month, the company is shaping the next 25 years of technology. The work at Mozilla focuses on diverse areas, including AI, social media, security, and more, all while maintaining a core mission to make the internet better for people.

What You Will Do

• Partner with Sales to support strategic enterprise opportunities across the DACH region.
• Lead technical discovery and solution design with customers and partners.
• Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
• Own the relationship to the customer’s technical counterparts during and after the sales process.
• Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit.
• Design and support pilots, proofs of concept, and rollout plans.
• Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
• Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
• Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
• Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.

What We Are Looking For

• Deep technical credibility and strong enterprise architecture experience.
• Passion for helping customers solve real-world security, deployment, and interoperability challenges.
• Experience working in complex, regulated environments.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a distributed team.
• Strong problem-solving skills with the ability to analyze complex technical issues.
• Knowledge of current technologies and trends in security, deployment, and enterprise software.

Nice to Have

• Experience with Firefox Enterprise or similar products.
• Knowledge of German language and culture, given the DACH focus.
• Certification in relevant technologies or security frameworks.

Benefits and Perks

• Opportunity to work with a pioneering brand in the technology industry.
• Flexible, remote work arrangements.
• Access to cutting-edge technologies and the chance to contribute to their development.
• Collaborative, dynamic work environment with a global team.
• Professional development opportunities, including training and education support.

• Ensure your resume highlights specific technical expertise, especially in enterprise architecture and security.
• Prepare examples of how you have solved complex technical challenges in previous roles.
• Familiarize yourself with Firefox Enterprise and its applications in secure environments.
• Develop a portfolio or be prepared to discuss your experience with technical projects and customer-facing roles.
• Research Mozilla's mission and values to understand the company culture and be ready to discuss how your skills and experience align with them.
• Practice your problem-solving skills and be prepared for technical questions during the interview process.