Senior Solutions Engineer (DACH), Firefox Enterprise

About the Role

Mozilla's mission to make the internet better for people is at the forefront of everything we do. As a Senior Solutions Engineer, you will be part of a team that is shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Your work will have a direct impact on the success of Firefox Enterprise and the customers we serve.

What You Will Do

• Partner with sales teams to support strategic enterprise opportunities across DACH
• Lead technical discovery and solution design with customers and partners
• Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology
• Own the relationship with customer technical counterparts during and after the sales process
• Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit
• Design and support pilots, proofs of concept, and rollout plans
• Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments
• Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks
• Identify and help resolve technical risks early, including application compatibility issues

What We Are Looking For

• 5+ years of experience in a technical, customer-facing role, preferably in the software or technology industry
• Deep technical credibility and expertise in enterprise architecture, security, and deployment
• Strong experience with solution design, workshops, and technical discovery
• Excellent communication and interpersonal skills, with the ability to work with technical and non-technical stakeholders
• Proficiency in German, with fluency in English
• Experience working with Firefox Enterprise or similar products
• Knowledge of cloud-based technologies, such as AWS or Azure
• Strong problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions

Nice to Have

• Experience working in a remote or distributed team environment
• Knowledge of agile development methodologies and version control systems such as Git
• Familiarity with cybersecurity frameworks and regulations, such as GDPR or HIPAA
• Experience with project management tools, such as Asana or Trello

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a global, remote team
• Flexible working hours and remote work options
• Professional development opportunities, including training and conference attendance
• Access to the latest technology and tools
• Comprehensive health insurance and wellness programs
• Generous paid time off and holiday schedule
• Retirement savings plan and matching program

• Make sure to highlight your technical expertise and experience working with enterprise architecture, security, and deployment in your application and during interviews.
• Be prepared to provide specific examples of how you have designed and led workshops, as well as your experience working with technical and non-technical stakeholders.
• Familiarize yourself with Mozilla's mission and values, and be prepared to discuss how your skills and experience align with the company's goals.
• Practice your problem-solving skills and be prepared to analyze complex technical issues and develop creative solutions during the interview process.
• Don't be afraid to ask questions during the interview process, such as what a typical day looks like in the role or what the biggest challenges are that the team is facing.
• Consider creating a portfolio or samples of your work to demonstrate your technical skills and experience.
• Research the market rate for salaries in your area and be prepared to negotiate your compensation package.