Senior Sre - DevOps H/F

About the Role

As part of the API management (AMI) organization, the team fosters the development, operations, promotion, and efficient consumption of Amadeus services exposed to internal and external entities. This allows Amadeus to participate in the advent of digital transformation by enabling and boosting Amadeus Digital Channels.

What You Will Do

• Manage application operations for Amadeus Core Services end-to-end.
• Manage the full application stack, including OS, databases, data stores, application links, virtual networks, and corresponding support functions according to agreed service levels.
• Implement service automation to improve efficiency and reduce manual intervention.
• Manage change, release, and test processes, and drive the automation of these processes.
• Handle problem and incident management to ensure high availability and reliability of services.
• Capitalize on functional and technical knowledge to lead activities and perform at the highest level.
• Contribute to building a healthy and collaborative environment, leading by example.
• Work independently within plans dictated by the manager, with some guidance on complex situations.
• Influence decisions related to own activity, anticipating dependencies and consequences in complex scenarios.
• Contribute to transversal projects, propose improvements to processes, and be accountable for own and team commitments.

What We Are Looking For

• Advanced and specialized technical and functional knowledge in DevOps and SRE disciplines.
• Experience in managing complex digital ecosystems and cloud-based services.
• Strong understanding of IT service management frameworks and best practices.
• Excellent problem-solving and collaboration skills, with the ability to work in a distributed team environment.
• Experience with AWS services and managing application stacks.
• Knowledge of service automation tools and methodologies.
• Strong leadership and mentoring skills, with the ability to support junior team members.
• Ability to work independently and manage multiple tasks and priorities.
• Strong communication and interpersonal skills, with the ability to influence decisions.

Nice to Have

• Experience in managing API management platforms and developer portals.
• Knowledge of containerization using Docker and Kubernetes.
• Experience with agile development methodologies and version control systems like Git.
• Familiarity with security and compliance frameworks and practices.
• Experience in managing remote teams and working in a global, multisite environment.

Benefits and Perks

• Competitive remuneration package, including an individual and company bonus.
• Flexible teleworking options, with the ability to work from anywhere up to three days a week.
• Home office setup premium and monthly allowance.
• Six weeks of holiday, plus pension contribution and healthcare insurance.
• Opportunity to work in a unique and complex environment with high criticality among leading tech companies.
• Professional development opportunities in a truly international and multisite environment.
• Access to a wide set of training and development programs to enhance technical and soft skills.
• Diverse and inclusive workplace with a great mix of people.
• Enjoyable office life, including coffee hubs, quiet zones, flexible desks, on-site restaurants, sports facilities, and concierge services.

• Tip: Ensure you have a strong portfolio showcasing your experience in DevOps and SRE, especially in managing complex digital ecosystems and cloud services.
• To stand out, highlight your ability to work in distributed teams and manage remote work effectively.
• Be prepared to discuss your experience with service automation, change management, and problem-solving during the interview.
• Show a keen interest in the company's technology stack and current projects, and be ready to propose innovative solutions.
• When negotiating salary, consider the overall package, including bonuses, benefits, and remote work stipends, rather than just the base salary.
• Be aware of the company culture and values, and demonstrate how you can contribute to and thrive in such an environment.
• During the application process, ask questions about the team's dynamics, the company's approach to professional development, and the vision for the role in the coming years.