Senior Technical Business Analyst
Operations
WFA Digital Insight
As the demand for digital transformation specialists grows, with a 25% increase in 2023, professionals with a unique blend of technical and business acumen are in high demand. The mortgage technology sector, in particular, is ripe for innovation, with companies like Nesto Group at the forefront. With over $73B in managed mortgages, Nesto's impact is significant, and this role offers a chance to be part of a team shaping the future of mortgage tech. Candidates should be prepared to demonstrate their ability to analyze complex business needs, translate them into technical solutions, and collaborate effectively across departments. Before applying, it's essential to understand the company's commitment to innovation and customer-centric approach.
Job Description
About the Role
The Senior Technical Business Analyst position at Nesto Group is a critical role that bridges the gap between business stakeholders and technical teams. As a key member of the team, you will be responsible for analyzing business needs, defining system requirements, and ensuring the successful execution of projects. This role is perfect for individuals who are passionate about technology, have a keen business sense, and enjoy working in a fast-paced environment. Nesto Group is a leader in the mortgage technology sector, with a strong commitment to innovation and customer satisfaction. The company's cloud platform, Nesto Cloud, is Canada's most advanced, delivering end-to-end technology solutions for lenders in the digital age. As a Senior Technical Business Analyst, you will be working closely with cross-functional teams to identify business needs, design solutions, and implement processes that drive growth and efficiency. The ideal candidate will have a unique blend of technical and business skills, with experience in analyzing complex business problems, defining system requirements, and collaborating with technical teams to deliver solutions.What You Will Do
- Elicit, document, and validate functional and non-functional requirements using interviews, workshops, use cases, and process modeling
- Translate business objectives into platform capabilities, ensuring scalable, maintainable, and reusable solutions
- Evaluate existing systems and processes to identify gaps and optimization opportunities
- Build workflows, BPMN diagrams, data models, and target operating models for future state design
- Collaborate with engineering to ensure solution alignment with technical architecture and business objectives
- Draft data mapping, interface specifications, and API contracts; support API cataloging and service reusability
- Participate in or lead integration and regression testing efforts, including UAT coordination and defect triaging
- Support configuration, migration, and post-deployment validation activities
- Partner with project managers and product owners to define delivery scope, roadmap milestones, and KPIs
- Manage competing priorities across a portfolio of platform services or products, making informed trade-off decisions
What We Are Looking For
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
- 7+ years of experience as a Technical Business Analyst, Systems Analyst, or hybrid BA/PM role
- Proven ability to lead analysis for complex system integrations, enterprise platforms, or regulated environments
- Experience working on digital transformations, system migrations, data mastering, or identity and access management
- Intermediate SQL skills and experience in data warehousing or modeling
- Familiarity with at least one programming language (e.g., Python, Java) and understanding of modern software development lifecycles
- Experience with REST/SOAP APIs, cloud platforms (AWS, Azure), and CI/CD pipelines
- Hands-on experience with process mapping (e.g., BPMN), workflow tools, and modeling tools (e.g., Visio, Lucidchart)
Nice to Have
- Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA)
- Experience working with Agile methodologies and tools like Jira, Asana, Confluence, ServiceNow, Figma
- Familiarity with collaboration platforms and remote work tools
- Experience working in the mortgage technology sector or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading mortgage technology company
- Collaborative and dynamic work environment
- Professional development opportunities, including training and certification programs
- Flexible work arrangements, including remote work options
- Access to cutting-edge technology and tools
- Recognition and reward programs for outstanding performance
How to Stand Out
- Be prepared to provide specific examples of your experience with business analysis, technical skills, and collaboration with cross-functional teams.
- Showcase your understanding of the mortgage technology sector and the company's commitment to innovation and customer satisfaction.
- Highlight your ability to communicate complex technical concepts to non-technical stakeholders and business objectives to technical teams.
- Demonstrate your experience with process mapping, data modeling, and system integration.
- Be ready to discuss your experience with Agile methodologies, cloud platforms, and CI/CD pipelines.
- Prepare to talk about your experience working in a fast-paced environment and managing competing priorities.
- Show your passion for technology, business, and collaboration, and explain why you are a good fit for this role.
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