Senior UX Researcher (3 Month Contract)

About the Role

The role entails working closely with the Manager, UX Research, and another researcher on the team to scope project work, manage research operations, and execute high-quality research that results in actionable insights. The ideal candidate will have experience leading research projects from start to finish, collaborating with product teams, and communicating complex research findings to stakeholders.

What You Will Do

• Coordinate work with the UX Research team, stakeholders, and the point of contact to drive and support research projects
• Support the UX Research point of contact in scoping projects, determining project goals, methodologies, logistics, and timelines
• Develop a deep understanding of the product, its context, and research objectives
• Manage and execute all phases of the research process, including creating materials, coordinating research operations, overseeing participant recruitment, and conducting analysis and report-writing
• Deliver comprehensive research results, translating findings into actionable insights that inform product and decisions
• Communicate research findings and recommendations to stakeholders in clear and compelling ways
• Collaborate with the UX Research point of contact to prioritize research projects and allocate resources effectively
• Develop and maintain research plans, timelines, and budgets
• Identify and mitigate potential risks and biases in research design and execution

What We Are Looking For

• 5+ years of experience as a UX Researcher, with expertise in leading projects end-to-end using quantitative research methodologies
• Strong understanding of statistical analysis, data visualization, and research design
• Experience with qualitative research methodologies, such as interviews, contextual inquiry, and diary studies
• Outstanding written and verbal communication skills, with the ability to communicate complex research findings to non-technical stakeholders
• Experience working collaboratively with product teams to translate insights into actionable recommendations
• Strong time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Self-sufficiency and ability to resolve what blocks your work or escalate as needed
• Experience with research tools and software, such as survey platforms, data analysis tools, and usability testing software

Nice to Have

• Experience with machine learning, natural language processing, or other advanced analytics techniques
• Knowledge of Wikipedia's content policies, guidelines, and community norms
• Familiarity with Wikimedia's technology stack and development processes
• Experience working with remote teams and stakeholders across different time zones

Benefits and Perks

• Competitive hourly rate
• Opportunity to work with a global, remote team
• Flexible working hours and remote work arrangement
• Access to professional development resources and training
• Participation in Wikimedia's mission to promote free knowledge and education
• Health, dental, and vision insurance (or equivalent, depending on location)
• Retirement plan and matching contributions
• Paid time off and holidays
• Remote work stipend and equipment budget

• tip: Develop a strong portfolio showcasing your UX research skills, including case studies and examples of research projects you've led or contributed to.
• tip: Highlight your expertise in quantitative and qualitative research methodologies, and be prepared to discuss your experience with research tools and software.
• tip: Emphasize your ability to communicate complex research findings to non-technical stakeholders, and provide examples of how you've done so in previous roles.
• tip: Be prepared to discuss your experience working collaboratively with product teams, and how you've translated insights into actionable recommendations.
• tip: Research Wikimedia's mission, values, and community norms, and be prepared to discuss how your skills and experience align with the organization's goals.
• tip: Consider highlighting any experience you have working with remote teams, and how you've managed communication, collaboration, and time zone differences in previous roles.