Senior Vendor Manager, SMB Sales
Sales
Excel
WFA Digital Insight
As the demand for skilled vendor managers continues to rise, with a 25% growth in job postings over the past year, Openai is seeking a seasoned expert to drive performance and excellence across their SMB sales vendor network. With the global market for artificial intelligence projected to reach
90 billion by 2025, professionals with experience in sales operations, vendor management, and data analysis are in high demand. This role stands out for its focus on scalable sales execution and its commitment to ensuring responsible AI adoption. Before applying, candidates should be prepared to showcase their expertise in driving vendor performance, managing complex sales operations, and analyzing data to inform business decisions.
Job Description
About the Role
The Senior Vendor Manager role is a critical component of Openai's B2B Marketing team, responsible for driving performance and excellence across the company's SMB sales vendor network. This role requires a seasoned expert with experience in managing large-scale outsourced sales operations, driving revenue growth, and improving process efficiency. The ideal candidate will have a strong understanding of sales funnel metrics, conversion, pipeline quality, productivity, forecast accuracy, and QA. As a key member of the Sales team, this role will work closely with Sales Leadership, Vendor Management, Program Management, Revenue Operations, Finance, Enablement, and vendor leadership to scale high-performing commercial execution.The Senior Vendor Manager will own regional and site-level vendor performance across assigned regions, vendors, and sales motions, driving attainment against revenue, pipeline, productivity, conversion, quality, and forecast accuracy targets. This role will also inspect funnel health, identifying root causes of performance issues and creating corrective action plans to address them.
What You Will Do
- Own regional and site-level vendor performance across assigned regions, vendors, and sales motions
- Drive attainment against revenue, pipeline, productivity, conversion, quality, and forecast accuracy targets
- Inspect funnel health and identify root causes of performance issues
- Run high-quality WBRs, MBRs, QBRs, scorecards, governance forums, and corrective action plans with vendor partners
- Hold vendor leadership accountable for frontline management, coaching, staffing, execution discipline, and measurable improvement
- Ensure regional adoption of global standards, playbooks, QA frameworks, process expectations, and readiness requirements
- Monitor new-hire ramp quality, certification outcomes, productivity curves, and vendor capacity against business needs
- Translate performance signals into clear business narratives for Sales leadership, RevOps, Finance, Enablement, Program Management, and other internal stakeholders
- Collaborate with cross-functional teams to drive process improvement and scalability
- Develop and implement data-driven solutions to optimize sales operations
- Provide coaching and guidance to vendor partners to improve performance
What We Are Looking For
- 8+ years of experience in vendor management, sales operations, scaled sales execution, BPO leadership, commercial operations, or related roles
- Direct experience managing outsourced sales or revenue-generating vendor operations at scale
- Experience operating in software, SaaS, cloud, ads, or another high-velocity commercial environment
- Experience working with Tier 1 outsourced sales providers
- Strong understanding of sales funnel metrics, conversion, pipeline quality, productivity, forecast accuracy, QA, ramp, and readiness
- Proven ability to influence senior vendor leaders and internal cross-functional stakeholders while driving accountability through data, operating rhythm, and action plans
- Excellent communication, interpersonal, and project management skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
- Strong analytical and problem-solving skills, with attention to detail
Nice to Have
- Experience with data analysis and visualization tools, such as Excel, Tableau, or Power BI
- Knowledge of sales enablement tools and technologies, such as Salesforce or HubSpot
- Certification in sales operations, vendor management, or a related field
- Experience working in a remote or hybrid work environment
- Familiarity with AI and machine learning technologies
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading AI research and deployment company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible work arrangements, including remote work options
- Access to cutting-edge technologies and tools
- Recognition and rewards for outstanding performance
- Comprehensive health and wellness benefits
How to Stand Out
- Ensure your resume and cover letter are tailored to the senior vendor manager role, highlighting your experience in sales operations, vendor management, and data analysis.
- Develop a strong understanding of sales funnel metrics and be prepared to discuss your experience with data analysis and visualization tools.
- Showcase your ability to influence senior vendor leaders and internal cross-functional stakeholders, and provide examples of your experience driving accountability through data and action plans.
- Prepare to discuss your experience working in high-velocity commercial environments and your knowledge of sales enablement tools and technologies.
- Be prepared to provide specific examples of your experience managing outsourced sales or revenue-generating vendor operations at scale, and your ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Consider creating a portfolio or examples of your work to demonstrate your skills and experience to potential employers.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.