Senior Veritas eDiscovery Platform Engineer

About the Role

The ideal candidate will have experience working with Veritas eDiscovery Platform and be able to provide a wide range of support tasks, including configurations, maintenance, monitoring, and troubleshooting. You will also participate in teleconferences and technical meetings to review and educate on program objectives.

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. As a Senior Veritas eDiscovery Platform Engineer, you will be part of a fast-paced and hard-working team that values collaboration, innovation, and professional growth.

What You Will Do

• Participate in teleconferences and technical meetings to review and educate on program objectives
• Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
• Record configuration change requests through the established change control board
• Process storage requests, migrations, and decommission tasks
• Monitor failed system components and coordinate logistics, vendor support, and site support as needed
• Respond to monitoring alerts and warnings with prompt corrective actions and escalations
• Complete all scheduled maintenance in accordance with established policies and procedures
• Manage technology in remote environments
• Review and process tickets related to supported systems according to established service level agreements
• Provide initial response, Level 1 and Level 2 escalation for outages
• Schedule maintenance actions in a timely manner
• Create Power Shell and VBS scripts as needed to automate routine maintenance tasks

What We Are Looking For

• Ability to adjust to changing priorities and work well under pressure
• Experience working with Veritas eDiscovery Platform
• Strong technical skills, particularly in Windows Servers and eDiscovery systems
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Experience working in a fast-paced environment
• Ability to provide a wide range of support tasks, including configurations, maintenance, monitoring, and troubleshooting

Nice to Have

• Experience working with cloud infrastructures
• Knowledge of scripting languages, such as Power Shell and VBS
• Familiarity with IT service management frameworks
• Certification in eDiscovery or related field

Benefits and Perks

• Opportunity to work on cutting-edge technology and government projects
• Collaborative and dynamic work environment
• Professional growth and development opportunities
• Flexible work arrangements, including remote work options
• Access to cutting-edge tools and technologies
• Competitive compensation and benefits package
• Recognition and reward for outstanding performance

• To stand out, highlight your experience working with Veritas eDiscovery Platform and your ability to adjust to changing priorities. Make sure your resume and cover letter are tailored to the job description.
• Be prepared to provide specific examples of your technical skills and experience during the interview process. Practice answering behavioral questions that demonstrate your problem-solving and analytical skills.
• Research the company culture and values to understand their priorities and expectations. This will help you ask informed questions during the interview and demonstrate your enthusiasm for the role.
• Consider creating a portfolio or repository of your work, including scripts and technical projects, to showcase your skills and experience.
• Don't be afraid to ask about salary and benefits during the interview process. Do your research beforehand to determine a fair range for the position and location.