ServiceNow Continuous Authorization Monitoring Project Manager (VA ESOM)

Kentro·Remote(United States)
Project Management
Excel

WFA Digital Insight

As demand for cybersecurity specialists grows 25% annually, professionals with expertise in ServiceNow and risk management are in high demand. With the rise of remote work, companies like Kentro are looking for skilled project managers to lead their teams. This role stands out for its focus on continuous authorization monitoring and collaboration with various stakeholder groups. Before applying, candidates should be aware of the importance of strong stakeholder management and team leadership skills in this position. The current job market indicates a strong need for professionals who can handle complex projects and ensure seamless operations.

Job Description

About the Role

The ServiceNow Continuous Authorization Monitoring (CAM) Project Manager position at Kentro is a key role that involves leading the centralized support team responsible for the post-implementation operation, governance, and continuous improvement of the ServiceNow CAM Module. This position requires a strong understanding of cybersecurity, risk management, and compliance, as well as excellent team leadership and stakeholder management skills.

Day-to-day, the CAM Project Manager will be responsible for coordinating with various stakeholder groups, including EndPoint Engineering, Information System Owners (ISOs), the ATO program office, and the AODR. The successful candidate will have a strong background in program or project management, with at least 10 years of experience and 3 years of experience leading cybersecurity, risk, or compliance programs.

The CAM Project Manager will be part of a dynamic team and will report to executive leadership, providing regular updates on program status and escalating risks, issues, and dependencies as needed.

What You Will Do

  • Lead the CAM Centralized Support Team, including resource planning, performance management, and team development.
  • Serve as the central intake point for items received from ATO Managers, triage, prioritize, and assign work across the team.
  • Own and maintain the CAM transition plan, including the phased rollout schedule, milestones, RACI, dependencies, and risk register.
  • Coordinate with EndPoint Engineering, Information System Owners (ISOs), the ATO program office, and the AODR to maintain end-to-end visibility of all CAM tasks.
  • Establish and chair recurring governance forums (steering committees, working groups, status reviews) with stakeholders.
  • Define and report against team KPIs and SLAs, including intake response times, training completion, dashboard accuracy, and SOP adherence.
  • Review and approve training materials, SOPs, job aids, and reports prior to publication.
  • Escalate risks, issues, and dependencies to executive leadership and communicate program status to senior stakeholders.

What We Are Looking For

  • Bachelor's degree in Information Systems, Cybersecurity, Business, or a related field.
  • 10+ years of program or project management experience, with at least 3 years leading cybersecurity, risk, or compliance programs.
  • Demonstrated experience with NIST Risk Management Framework (RMF), FISMA, or equivalent authorization frameworks.
  • PMP or equivalent project management certification.
  • Direct experience with ServiceNow GRC, IRM, or CAM modules in a post-implementation operational context.
  • Strong stakeholder management, executive communication, and team leadership skills.
  • Proficiency in Excel.

Nice to Have

  • Master's degree in a related field.
  • CISSP, CISM, or CGRC (formerly CAP) certification.
  • Federal government or VA experience.
  • Prior experience standing up a centralized service or shared-services team.

Benefits and Perks

  • Opportunity to work with a dynamic team of experts in the field of cybersecurity and risk management.
  • Collaborative and supportive work environment.
  • Professional development and growth opportunities.
  • Flexible remote work arrangements.
  • Access to cutting-edge technology and tools.
  • Competitive compensation package.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Paid time off and holidays.
  • Opportunity to work on high-impact projects that make a difference in the industry.

How to Stand Out

  • Make sure to highlight your experience with ServiceNow and risk management frameworks, such as NIST RMF or FISMA, in your application.
  • Emphasize your team leadership and stakeholder management skills, as these are crucial for success in this role.
  • Be prepared to provide specific examples of your experience with project management, including planning, execution, and monitoring.
  • Familiarize yourself with Kentro's company culture and values to show your enthusiasm for the role and the company.
  • Prepare to discuss your experience with Excel and other relevant tools, and be ready to provide examples of how you have used them in previous roles.
  • During the interview, ask questions about the team you will be working with and the company's approach to professional development and growth opportunities.
  • Research the current market trends and salary ranges for similar positions to negotiate a fair salary.

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