Site Engagement Associate Director

About the Role

As a key member of the clinical operations team, the Associate Director will work closely with various stakeholders, including site representatives, clinical trial managers, and cross-functional teams. The role requires a strong understanding of the clinical trials landscape, including regulatory requirements, operational challenges, and emerging trends. The Associate Director will also be responsible for providing strategic input on operational excellence, process efficiency, and trial delivery.

The successful candidate will be an experienced professional with a strong background in clinical research operations, site management, or a related field. They will have a proven track record of building and maintaining strong relationships with key stakeholders, driving performance through strategic partnerships, and leading cross-functional teams.

What You Will Do

• Develop and implement strategic plans to build and maintain strong relationships with key clinical trial sites and institutions
• Conduct strategic environmental surveillance to anticipate regulatory and operational changes affecting sites and R&D in the United States
• Contribute to the development of a strategic partnership network, acting as the main point of contact between GSK and sites
• Lead the development and expansion of a US site network spanning academic centers, community practices, and emerging site models
• Drive performance by putting in place mutually agreed KPI targets and organizing regular performance reviews with external partners
• Track compliance with mutually agreed action plans and implement targeted solutions to reduce cycle times and optimize enrollment
• Participate in/lead site visits to deliver targeted operational support and address site-specific challenges
• Collaborate with feasibility, clinical operations, and medical affairs teams to drive optimal site placement and study performance
• Conduct ongoing environmental strategic surveillance to anticipate legislative and practical evolution of sites and R&D in the country
• Provide operational vision of the future GSK clinical research therapeutic areas and portfolio to key external stakeholders

What We Are Looking For

• Bachelor's degree in life science or equivalent experience
• 5+ years of experience in clinical research operations or a related field
• Strong understanding of clinical trials, including regulatory requirements and operational challenges
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders
• Proven track record of driving performance through strategic partnerships and leading cross-functional teams
• Ability to travel up to 60% (domestic)
• Proficient knowledge of the drug development process and clinical study protocols
• Excellent understanding of the clinical trials landscape, including emerging trends and technologies

Nice to Have

• Experience in respiratory and/or hepatology
• Proficient knowledge of Adjust and Excel
• Experience with site management, clinical trial management, or related fields
• Knowledge of emerging technologies and trends in clinical trials, such as decentralized clinical trials and digital health technologies

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading pharmaceutical company and contribute to the development of innovative treatments
• Collaborative and dynamic work environment with a team of experienced professionals
• Professional development and career advancement opportunities
• Flexible working arrangements, including remote work options
• Access to cutting-edge technologies and tools
• Comprehensive health and wellness programs
• Generous paid time off and holiday package

• To stand out as a candidate, be prepared to showcase your ability to build and maintain strong relationships with key stakeholders, including site representatives and clinical trial managers.
• Highlight your experience with clinical trial management systems, including Adjust and Excel, and your understanding of the clinical trials landscape, including regulatory requirements and operational challenges.
• Emphasize your ability to drive performance through strategic partnerships and lead cross-functional teams, and provide specific examples of your achievements in these areas.
• Be prepared to discuss your experience with site management, clinical trial operations, or related fields, and your knowledge of emerging trends and technologies in clinical trials.
• When negotiating salary, be sure to research the market rate for similar positions and be prepared to discuss your expectations and requirements.
• Red flags to watch for in the interview process include a lack of clarity on the company's vision and goals, or unclear expectations around the role and responsibilities.