Site Reliability Engineer

About the Role

The role requires a deep understanding of SRE principles, as well as experience in defining and operationalizing SLOs/SLIs at scale. The ideal candidate will have a software engineering mindset, with hands-on experience in building tools and driving adoption across engineering teams. With a strong focus on async and globally distributed teams, Supabase is looking for someone who can influence without authority and drive systemic improvements.

What You Will Do

• Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience
• Own and evolve the Operational Readiness Review (ORR) process, conducting reviews for new services and major changes
• Strengthen the incident-to-improvement pipeline, connecting postmortem findings to operational readiness gaps
• Act as the reliability expert for architecture reviews, failure mode analysis, dependency mapping, and resilience design
• Identify and quantify operational toil across the org, building or advocating for automation that eliminates it
• Help teams design sustainable on-call practices, including alert quality, escalation paths, runbook coverage, and noise reduction
• Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation
• Develop and maintain dashboards and metrics to measure reliability and performance
• Collaborate with cross-functional teams to drive reliability and scalability initiatives

What We Are Looking For

• 7+ years of experience in SRE, production engineering, or reliability-focused roles
• Software engineering mindset, with hands-on experience in building tools and driving adoption
• Experience defining and operationalizing SLOs/SLIs at scale, including error budget policies
• Deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements
• Proficiency with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred)
• Strong communication and influencing skills, with experience in async or globally distributed teams
• Experience with large-scale multi-tenant systems, including managed database platforms or Postgres
• Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling

Nice to Have

• Experience with Kubernetes-based platform operations
• Familiarity with building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics)
• Experience with Terraform or CDK for infrastructure-as-code

Benefits and Perks

• Fully remote work arrangement, with a WeWork membership or co-working allowance
• ESOP (equity ownership) in the company, with a shared vision for growth and success
• Opportunities for professional development and growth, with a focus on employee empowerment
• Access to cutting-edge technology and tools, with a strong focus on innovation and experimentation
• Flexible working hours and a healthy work-life balance, with a emphasis on productivity and efficiency
• Competitive compensation package, with a focus on performance and results
• Comprehensive health and wellness benefits, with a focus on employee well-being
• Generous PTO and holiday policy, with a emphasis on work-life balance

• Be prepared to demonstrate your experience in defining and operationalizing SLOs/SLIs at scale, including error budget policies.
• Showcase your ability to influence without authority and drive systemic improvements in a fast-paced environment.
• Highlight your proficiency with cloud infrastructure and infrastructure-as-code, including AWS and Pulumi.
• Emphasize your experience with large-scale multi-tenant systems and managed database platforms, such as Postgres.
• Prepare to discuss your approach to incident response, postmortem facilitation, and turning incident learnings into systemic improvements.
• Be ready to provide examples of how you've driven reliability and scalability initiatives in previous roles, and how you can apply those skills to Supabase.