Siting Team Member

## About the Role As a Siting Team Member at Haven, you will play a pivotal role in ensuring the smooth operation of the holiday park. Your primary responsibility will be to set up, site, and fine-tune caravans to perfection, working closely with a friendly and supportive team. The success of the park's guest experience relies heavily on the accuracy and efficiency of the siting process, making this role both challenging and rewarding.

The siting team is part of the wider facilities team, which works tirelessly to provide seamless, high-quality service across the park. As a key member of this team, you will be expected to work independently and as part of a team, utilizing your excellent problem-solving skills to overcome any challenges that arise. The role requires a strong attention to safety protocols and a commitment to maintaining a safe, compliant workplace.

In this position, you will have the opportunity to develop your skills and knowledge in caravan sitting, as well as contribute to the overall success of the holiday park. With comprehensive training and ongoing support provided, you will be well-equipped to excel in this role and take advantage of the career development opportunities available.

## What You Will Do - Safely transport, position, and site caravans in line with safety protocols, park guidelines, and site plans.

• Level, connect, and secure caravans, ensuring each unit is properly prepared for guest use.
• Assist with caravan relocation and removal as needed.
• Conduct basic maintenance tasks on caravans, including exterior cleaning and minor repairs.
• Inspect caravans for any safety or functionality issues and report findings to the maintenance team.
• Work closely with the wider facilities team to provide seamless, high-quality service across the park.
• Participate in team meetings and contribute to the continuous improvement of the siting process.
• Collaborate with other departments to ensure a cohesive and guest-focused approach.
• Develop and maintain a thorough knowledge of park procedures and guidelines.
• Stay up-to-date with industry developments and best practices in caravan sitting.

## What We Are Looking For - Previous experience in Caravan Siting, or a similar role in construction, maintenance, or general labor.

• Full valid Driving License with the relevant category for driving tractors, gators, and other agricultural machinery.
• Ability to operate siting equipment and basic hand tools safely and effectively.
• Strong attention to safety protocols and a commitment to maintaining a safe, compliant workplace.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Good communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
• Flexibility and adaptability, with a willingness to work in a fast-paced and dynamic environment.
• Basic IT skills, including proficiency in Excel and Adjust.
• Physical fitness and ability to lift and maneuver heavy objects.

## Nice to Have - Experience working in a holiday park or similar environment.

• Knowledge of caravan maintenance and repair.
• Certification in a relevant trade, such as electrical or plumbing.
• Experience with customer service and guest relations.
• Basic first aid training and certification.

## Benefits and Perks - Competitive hourly rate, with opportunities for advancement and career development.

• Comprehensive training and ongoing support to help you succeed in your role.
• Inclusive and supportive work environment, with a focus on team building and staff welfare.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, and free access to park facilities.
• Savings at national brands and retailers, and access to a range of employee benefits.
• Opportunities for career progression and professional development, including fully funded qualifications.
• A fun and dynamic work environment, with a range of social events and activities throughout the year.

- Be prepared to provide specific examples of your experience with caravan sitting, and be ready to discuss your problem-solving skills and ability to work in a team.

• Make sure your application and CV are tailored to the role, highlighting your relevant skills and experience.
• Practice your knowledge of safety protocols and procedures, and be prepared to answer questions on this topic.
• Research the company and the role, and be ready to ask informed questions during the interview process.
• Consider obtaining certification in a relevant trade, such as electrical or plumbing, to increase your chances of being selected for the role.
• Be prepared to discuss your experience with customer service and guest relations, and be ready to provide examples of how you have handled difficult situations in the past.
• Follow the application instructions carefully, and make sure to include all required information and documents.