Smartsheet Configuration Consultant

About the Role

The team you'll be working with is dynamic and collaborative, with a strong focus on delivering exceptional client service. You'll have the opportunity to work with a diverse range of clients, from small businesses to large enterprises, and develop tailored solutions to meet their unique needs. With Rgp's global platform and boutique-style approach, you'll have the support and resources you need to succeed in this role.

As a key member of the Advisory Services team, you'll be expected to contribute to the development of new solutions and services, working closely with colleagues to identify opportunities for growth and improvement. You'll also have the opportunity to participate in professional development programs, staying up-to-date with the latest trends and technologies in the industry.

What You Will Do

• Support delivery of Advisory Services engagements, working closely with clients to understand their business needs and develop tailored Smartsheet solutions
• Maintain project portfolio tracking and reporting using Smartsheet, ensuring accurate and timely delivery of client-ready deliverables
• Apply PPM frameworks to help clients prioritize and govern their portfolios, developing clear and actionable recommendations
• Develop and deliver training and support programs for clients, ensuring they have the skills and knowledge needed to effectively use Smartsheet
• Conduct business process analysis and design, identifying opportunities for improvement and developing solutions to meet client needs
• Collaborate with colleagues to develop new solutions and services, staying up-to-date with the latest trends and technologies in the industry
• Develop and maintain relationships with clients, ensuring exceptional customer service and support
• Stay current with industry trends and emerging technologies, applying this knowledge to develop innovative solutions for clients
• Participate in professional development programs, staying up-to-date with the latest skills and knowledge required for success in this role
• Contribute to the development of thought leadership and marketing materials, showcasing Rgp's expertise and capabilities in the market

What We Are Looking For

• 3-5+ years of experience in strategy or management consulting, with a strong focus on process design and technology enablement
• Hands-on experience with Smartsheet, including configuration, implementation, and maintenance
• Demonstrated experience with project portfolio management frameworks, including Agile and Waterfall methodologies
• Strong analytical and problem-solving skills, with the ability to analyze complex business problems and develop effective solutions
• Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues
• Collaborative team player mindset, with a strong focus on delivering exceptional client service and support
• Bachelor's degree in Business, Finance, Accounting, Economics, Engineering, or related field
• Experience working in a remote or distributed team environment, with the ability to work independently and manage multiple priorities
• Strong business acumen, with a deep understanding of business operations and the ability to develop effective solutions to meet client needs

Nice to Have

• Experience with other project management tools and technologies, such as Asana, Trello, or Microsoft Project
• Certification in Smartsheet or other project management methodologies, such as Agile or Scrum
• Experience working in a consulting or advisory services environment, with a strong focus on delivering exceptional client service and support
• Strong data analysis and visualization skills, with the ability to develop and maintain complex data models and dashboards

Benefits and Perks

• Competitive salary and benefits package, including medical, dental, and vision insurance
• 401(k) savings plan and employee stock purchase plan, with a company match
• Paid time off and paid holidays, with a flexible and remote-friendly work environment
• Opportunities for professional development and growth, including training and certification programs
• Access to the latest technologies and tools, including Smartsheet and other project management software
• Collaborative and dynamic work environment, with a strong focus on teamwork and innovation
• Flexible work arrangements, including remote work options and flexible hours
• Recognition and reward programs, including bonuses and other incentives for outstanding performance

• Make sure to highlight your experience with Smartsheet and project portfolio management frameworks in your application, as these are key requirements for the role.
• Develop a strong understanding of the company's products and services, including their Advisory Services engagements and Smartsheet solutions.
• Be prepared to provide specific examples of your experience working in a consulting or advisory services environment, and how you've developed and implemented tailored solutions for clients.
• Showcase your analytical and problem-solving skills, and be prepared to walk the interviewer through your thought process and approach to complex business problems.
• Don't be afraid to ask questions during the interview, such as what a typical day in the role looks like, or what opportunities there are for professional development and growth.
• Consider creating a portfolio or samples of your work, such as Smartsheet configurations or project management plans, to demonstrate your skills and experience to the interviewer.