Software Developer - Production Support - II (Remote, Remote, US)
WFA Digital Insight
The demand for skilled software developers in the healthcare technology sector has seen a significant surge, with a 25% increase in job openings over the past year. As the industry shifts towards more integrated and patient-centric care, professionals with expertise in platforms like Salesforce are in high demand. firstsourc, a leading global business process management partner, is at the forefront of this change. With its robust BPaaS platform for healthcare payer clients, the company is seeking a talented Software Developer to lead the design and execution of integration solutions. Before applying, candidates should be aware of the need for strong technical skills, particularly in Java and cloud-native tools, as well as experience in delivering large-scale integration solutions in healthcare environments.
Job Description
About the Role
The Software Developer - Production Support - II role at firstsourc is a critical position that involves designing and executing robust integration solutions within the company's BPaaS platform for healthcare payer clients. This role is integral to driving system interface strategy and leading technical delivery across key client engagements. The successful candidate will work closely with solution architects, engineering leads, and delivery teams to ensure project alignment and mentor junior developers.The healthcare technology sector is rapidly evolving, with an increased focus on integrated care and patient-centric solutions. As a result, the need for skilled software developers who can design and implement scalable integration solutions has never been more pressing. The ideal candidate will have a deep understanding of payer data formats, interoperability standards, and payer platform workflows.
In this role, the developer will be part of a dynamic team that values innovation, collaboration, and technical excellence. The company's commitment to delivering high-quality solutions that meet the changing needs of the healthcare industry means that the successful candidate will have the opportunity to work on challenging projects and contribute to the company's growth and success.
What You Will Do
- Architect and implement scalable integration solutions for core payer workflows and data exchange
- Lead the design and optimization of APIs, ETL pipelines, and EDI file exchanges
- Partner with solution architects, engineering leads, and delivery teams to ensure project alignment
- Mentor junior developers and support code reviews, documentation, and knowledge sharing
- Monitor and resolve complex integration issues in production environments
- Ensure all solutions meet healthcare compliance standards, including HIPAA and HITRUST
- Collaborate with cross-functional teams to identify and prioritize project requirements
- Develop and maintain technical documentation to support knowledge sharing and training
- Participate in agile development methodologies, including sprint planning and retrospectives
- Stay up-to-date with industry trends and emerging technologies to continuously improve technical skills
What We Are Looking For
- Bachelor's or master's degree in computer science, engineering, or a related discipline
- 8-10 years of professional experience in software development and systems integration
- Expertise in at least two of the following platforms: HealthEdge, Salesforce, Edifecs
- Strong proficiency in Java and advanced experience in either C# or C++
- Deep understanding of payer data formats, interoperability standards (EDI, HL7, FHIR), and payer platform workflows
- Proven experience in delivering large-scale integration solutions in healthcare environments
- Excellent communication and problem-solving skills, with the ability to work effectively in a team environment
- Strong analytical and technical skills, with the ability to troubleshoot complex issues
- Experience with agile development methodologies and version control systems, such as Git
Nice to Have
- Experience with cloud-native tools, such as AWS Lambda, Step Functions, or Azure Integration Services
- Proficiency in DevOps practices and tools, including CI/CD, Docker, and Terraform
- Agile development experience, with technical team leadership or project ownership
- Certification in Salesforce or other relevant technologies
- Experience with data analytics and visualization tools, such as Tableau or Power BI
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work on challenging projects and contribute to the company's growth and success
- Collaborative and dynamic work environment, with a team of experienced professionals
- Professional development opportunities, including training and certification programs
- Flexible work arrangements, including remote work options
- Access to cutting-edge technologies and tools
- Recognition and reward programs, including bonuses and stock options
- Comprehensive health insurance and wellness programs
- Generous PTO and holiday entitlement
How to Stand Out
- Develop a strong understanding of the healthcare technology sector, including payer data formats and interoperability standards.
- Showcase your experience with integration solutions, particularly those involving Salesforce, HealthEdge, or Edifecs.
- Highlight your proficiency in Java and other relevant programming languages, such as C# or C++.
- Prepare to discuss your experience with agile development methodologies and version control systems.
- Be ready to provide examples of your problem-solving skills and ability to troubleshoot complex technical issues.
- Consider obtaining certification in Salesforce or other relevant technologies to enhance your job prospects.
- Research the company's culture and values to demonstrate your alignment with their mission and vision.
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