Software Engineer, Forward Deployed

About the Role

The day-to-day responsibilities of this role will include understanding customer pain points, designing and building software solutions, and collaborating with sales teams to close deals and expand the value provided to customers. Given the nature of Ramp's business, there will be a strong focus on delivering high-quality solutions that meet the complex needs of large enterprises. Engineers in this role will also have the opportunity to drive the core product engineering roadmap and make key decisions on prioritization and scoping of projects.

What You Will Do

• Deliver end-to-end solutions for Ramp's largest customers, from understanding their pain points to designing and implementing software solutions.
• Collaborate with sales and go-to-market teams to close deals, activate customers, and expand the value provided by Ramp over time.
• Drive the core product engineering roadmap, making important decisions on project prioritization and scoping.
• Develop and execute strategies to support the growth of Ramp's enterprise platform, addressing technical challenges that arise at scale.
• Work closely with core product engineering teams to develop expertise in key technical areas, using an embedding model to ensure seamless collaboration.
• Design and implement scalable systems, focusing on solutions that can support the largest and most complex organizations in the world.
• Engage directly with customers to understand their needs and deliver solutions that meet those needs.
• Participate in the development of Ramp's tech stack, contributing to the company's mission and values as outlined in the Engineering Blog.
• Solve technical challenges related to scaling, such as extending data models for roles and permissions, integrating with third-party systems, and ingesting HRIS data at scale.
• Collaborate with internal teams to ensure that solutions are aligned with business objectives and customer needs.

What We Are Looking For

• A minimum of 2 years of software engineering experience, with a track record of shipping high-quality products and features at scale.
• Ability to turn business and product ideas into engineering solutions, with a strong understanding of software development principles.
• Experience working in a fast-paced environment, with a desire to continuously grow and master your craft.
• Strong problem-solving skills, with the ability to drive technical projects forward and make consequential decisions.
• Excellent communication skills, with the ability to work closely with cross-functional teams and directly with customers.
• Desire to work in a customer-facing role, with a focus on delivering solutions that meet customer needs.
• Experience with full-stack development, with the ability to collaborate closely with sales and product teams.
• Strong understanding of engineering best practices, including testing, validation, and deployment.
• Ability to work independently, with a strong sense of accountability and ownership over projects.

Nice to Have

• Experience working with enterprise customers, with an understanding of the complex needs of large organizations.
• Knowledge of data models, integration with third-party systems, and experience with HRIS data ingestion.
• Familiarity with Ramp's tech stack, as outlined in the Engineering Blog.
• Experience with agile development methodologies and version control systems like Git.
• Certification in software engineering or a related field.

Benefits and Perks

• 100% medical, dental, and vision insurance coverage for you and partially covered for your dependents.
• One Medical annual membership for convenient access to healthcare services.
• 401k including employer match on contributions made while employed by Ramp.
• Flexible PTO to ensure a healthy work-life balance.
• Fertility HRA of up to
  0,000 per year to support family planning.
• Parental Leave to support new parents.
• Unlimited AI token usage to facilitate work and innovation.
• Pet insurance to cover your furry family members.
• Centralized home-office equipment ordering for all employees to ensure you have what you need to work effectively from home.
• Health and Wellness stipend to support your physical and mental well-being.
• In-office perks including lunch, snacks, drinks, and more for when you're in the office.
• Budget for intra-office travel to facilitate collaboration and team-building.

• Ensure your resume and cover letter are tailored to highlight your experience in software engineering, particularly in delivering scalable solutions and working with enterprise customers.
• Prepare to discuss your approach to problem-solving and how you drive technical projects forward, focusing on specific examples from your experience.
• Familiarize yourself with Ramp's tech stack and mission, as outlined in the Engineering Blog, to demonstrate your interest and understanding of the company's goals.
• Be prepared to walk through your experience with full-stack development and how you collaborate with cross-functional teams, including sales and product.
• Consider creating a portfolio or preparing examples of your work that demonstrate your ability to design and implement software solutions that meet customer needs.
• Research the market to understand the going rate for software engineers in similar positions to negotiate your salary effectively.
• Look for opportunities to ask about Ramp's culture, values, and approach to remote work during the interview process to ensure it aligns with your expectations and needs.