Software Engineer: Full Stack, Product Engagement

## About the Role As a Software Engineer at Thatch, you will play a critical role in the company's mission to revolutionize the way health benefits work. You will be part of the Product Engagement team, responsible for designing, building, and shipping full-stack features that drive activation and engagement. This is a unique opportunity to work on a product that has the potential to positively impact the lives of millions of people.

The Product Engagement team is responsible for owning and improving core product flows related to onboarding, activation, and enrollment. As a Software Engineer on this team, you will work closely with cross-functional partners, including product, design, and engineering, to ship solutions that directly impact the customer experience. Your day-to-day work will involve building and shipping full-stack features, from backend services to user-facing interfaces, as well as instrumenting product surfaces to understand user behavior and identify opportunities for improvement.

Thatch is a fully distributed company, which means you will be working remotely with a team of talented engineers, designers, and product managers. The company is committed to trust, ownership, and high empathy, and values clarity over ceremony and quality over shortcuts. If you are passionate about building software that makes a real difference in people's lives, and you are excited about the opportunity to work in a fast-paced, collaborative environment, then this role may be for you.

## What You Will Do - Own and improve core product flows related to onboarding, activation, and enrollment - Build and ship full-stack features, from backend services to user-facing interfaces - Instrument product surfaces to understand user behavior and identify opportunities for improvement - Design, test, and iterate on changes that improve conversion - Work closely with cross-functional partners to ship solutions - Contribute to systems that support engagement and lifecycle messaging - Collaborate with the product and design teams to develop and refine the product roadmap - Participate in code reviews and contribute to the improvement of the overall codebase - Troubleshoot and debug issues, and work with the engineering team to resolve them - Stay up-to-date with industry trends and emerging technologies, and apply this knowledge to improve the product and the engineering practice

## What We Are Looking For - Experience building and shipping production web applications across the stack - Strong product judgment and comfort working through ambiguity - Ability to reason about user behavior and use data to inform decisions - Experience owning features end-to-end - Track record of cross-functional collaboration and good technical decision-making - Proficiency in Ruby on Rails, React, and TailwindCSS - Experience with Mixpanel, Segment, and Braze - Strong understanding of software development principles and best practices - Excellent communication and collaboration skills - Ability to work in a fast-paced environment and adapt to changing priorities

## Nice to Have - Experience working on onboarding, activation, or engagement-focused product areas - Experience at an early-stage or high-growth company - Background in healthcare, finance, or similarly complex domains - Familiarity with agile development methodologies and version control systems - Experience with cloud-based infrastructure and deployment

## Benefits and Perks - Competitive salary and equity package - Comprehensive health, dental, and vision insurance - Flexible PTO policy and remote work arrangement - Professional development opportunities and conference sponsorships - Access to the latest technologies and tools - Collaboration with a talented and passionate team - Opportunity to work on a product that has the potential to positively impact the lives of millions of people - Regular team-building activities and social events - Employee recognition and reward programs

- To stand out as a candidate, make sure to highlight your experience with full-stack development, product engagement, and remote work.

• Be prepared to demonstrate your skills and experience in a series of interviews and assessments, including a collaborative pair programming session and a systems design interview.
• Show a strong understanding of software development principles and best practices, and be prepared to discuss your approach to coding, testing, and debugging.
• Familiarize yourself with Thatch's technology stack, including Ruby on Rails, React, and TailwindCSS, and be prepared to discuss your experience with these technologies.
• Research the company culture and values, and be prepared to discuss how your skills and experience align with Thatch's mission and values.
• Prepare to discuss your experience working in a fast-paced environment and adapting to changing priorities, and highlight your ability to work collaboratively with cross-functional teams.
• Don't be afraid to ask questions during the interview process, and be prepared to discuss your career goals and how this role aligns with your long-term aspirations.