Software Engineer, Onboarding

About the Role

The role requires collaboration with various stakeholders, including product, data, and design teams, as well as sales, marketing, risk strategy, operations, and finance teams. This offers a unique opportunity to have a significant impact on Ramp's growth trajectory. The company's mission to build smart infrastructure for finance teams is ambitious, and the right candidate will be able to make consequential decisions that shape the outcome.

Ramp's culture values high agency and high urgency, and the company looks for individuals who can build and own problems end-to-end. With a strong focus on remote work and digital skills, this role is ideal for software engineers who are self-motivated and thrive in fast-paced environments.

What You Will Do

• Build software to grow Ramp to its next millions of users
• Scale the output of the application decisioning ops team through automation and AI assistance
• Drive business outcomes through metric-driven software development
• Own the customer journey from discovering and applying to Ramp through getting approved for and onboarding to the product
• Collaborate with cross-functional teams to accelerate Ramp's growth
• Develop creative solutions to complex technical problems
• Work with modern development tools and infrastructure to build fast and reliable applications
• Participate in the design and implementation of new features and systems
• Troubleshoot and resolve technical issues in a timely and efficient manner
• Contribute to the improvement of the overall onboarding experience

What We Are Looking For

• Minimum of 2 years of experience in a software development role
• Experience shipping fast, reliable applications using modern development tools and infrastructure
• Ability to thrive in a fast-paced, constantly improving, start-up environment
• Ability to improvise and develop creative solutions when common approaches fail
• Strong value of pragmatism over idealism in times of uncertainty
• Perpetual curiosity and passion for honing your craft
• Experience with Python (Flask) and SQL
• Strong understanding of software development principles and patterns
• Excellent problem-solving skills and attention to detail
• Ability to work effectively in a remote team environment

Nice to Have

• Experience with applying AI/LLMs in production use cases
• Fintech or payments experience (credit underwriting, risk, compliance)
• Exposure to AI- or rule-based automation systems
• Experience with modern observability tooling
• Knowledge of cloud-based infrastructure and deployment

Benefits and Perks

• Flexible PTO
• Unlimited AI token usage
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental, and vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to
  0,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation support to NYC or SF (as needed)

• Be prepared to showcase your experience with modern development tools and infrastructure, as well as your ability to build fast and reliable applications.
• Highlight your problem-solving skills and attention to detail, as these are crucial in a fast-paced start-up environment.
• If you have experience with AI/LLMs or fintech, be sure to emphasize this in your application and during interviews.
• Be prepared to discuss your experience with remote work and digital skills, and how you stay motivated and productive in a remote team environment.
• When discussing your salary expectations, be sure to research the market and have a clear understanding of your worth as a software engineer.
• Don't be afraid to ask about the company culture and values during the interview process, as this will give you a better understanding of whether you would be a good fit for the team.