Software Engineering Manager (Servicing Platform)
WFA Digital Insight
As remote job markets continue to grow, demand for skilled software engineering managers has surged. With the rise of fintech, companies like Affirm are at the forefront, changing consumer financial services. This role is particularly interesting given the need for technical rigor and leadership in building and operating pipelines and services. According to recent trends, the demand for professionals with expertise in data pipelines and platform services has grown significantly, with a notable increase in job openings. Affirm stands out for its commitment to reinventing credit and making it more honest and friendly. Before applying, candidates should be aware of the importance of fluency in back-end system design and prior experience in architecting consumer-scale products.
Job Description
About the Role
The Software Engineering Manager position at Affirm is a critical role that involves leading the Furnishing Engineering team. This team is responsible for building and operating the pipelines and services that provide accurate and timely credit reporting data to external bureaus and partners at scale. The role requires exceptional technical rigor, with the ability to dive deep into pipeline architecture, data quality, and performance bottlenecks. As a leader, the Software Engineering Manager will set the technical direction and execution strategy across data pipelines, platform services, and reliability controls, balancing compliance, auditability, and customer impact.Day-to-day, the Software Engineering Manager will manage and grow a team of engineers, partner closely with Product, Compliance/Legal, and Analytics, and drive delivery through clear technical decision-making and operational discipline. This role involves developing a deep understanding of the system design of the ETL pipelines and the dependencies on upstream data sources. The Software Engineering Manager will own key outcomes and metrics, such as accuracy, timeliness, completeness, and incident rates, and lead multi-quarter cross-org initiatives that measurably improve the pipeline’s quality and reliability.
What You Will Do
- Manage and grow a team of engineers, including hiring, mentoring, and career development.
- Partner closely with Product, Compliance/Legal, and Analytics to drive delivery through clear technical decision-making and operational discipline.
- Develop a deep understanding of the system design of the ETL pipelines and the dependencies on upstream data sources.
- Own key outcomes and metrics, such as accuracy, timeliness, completeness, and incident rates.
- Lead multi-quarter cross-org initiatives that measurably improve the pipeline’s quality and reliability.
- Manage and grow a team of engineers, partner closely with Product, Compliance/Legal, and drive delivery through clear technical decision-making and operational discipline.
- Own availability, reliability, and performance of your team’s systems.
- Partner with product managers to design and build best-in-class systems and processes for collections.
- Partner with a diverse set of engineering teams who build solutions throughout the entire lifecycle of a loan repayment at Affirm.
- Build relationships and engage with senior management in the organization.
- Participate in on-call rotation as a requirement.
What We Are Looking For
- 7+ years of proven experience as a software engineer with leadership responsibilities and 2+ years as an engineering manager.
- Drive to change consumer financial services for the better.
- Prior experience growing and managing high-performing engineering teams.
- Fluency in back-end system design.
- Prior experience architecting, building, launching, and maintaining consumer-scale products.
- Strong cross-team communication and collaboration skills.
- Knowledge of basic loans lifecycle and credit reporting is a plus.
Nice to Have
- Experience with data pipelines and services, particularly in a fintech environment.
- Knowledge of compliance and regulatory requirements in the financial services industry.
- Experience with agile development methodologies and version control systems.
Benefits and Perks
- Base pay range per year: €101,000 - €131,000.
- Equity rewards offered by Affirm Holdings, Inc.
- 100% subsidized medical coverage, dental, and vision for you and your dependents.
- Flexible Spending Wallets for tech, food, and lifestyle.
- Away Days - wellness days to take off work and recharge.
- Learning & Development programs.
- Parental leave.
- Employee Resource & Community Groups.
How to Stand Out
- To stand out, highlight your experience in leading high-performing engineering teams and your ability to drive technical decision-making and operational discipline.
- Showcase your fluency in back-end system design and prior experience in architecting consumer-scale products.
- Be prepared to discuss your understanding of compliance and regulatory requirements in the financial services industry.
- Emphasize your strong cross-team communication and collaboration skills, particularly in a fintech environment.
- Consider creating a portfolio that demonstrates your technical skills and experience in data pipelines and services.
- During salary negotiations, be aware of the base pay range and the equity rewards offered by the company.
- When reviewing the company’s culture and values, look for signs of a supportive and inclusive work environment.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.