Solutions Architect - ANZ

About the Role

The role entails working with customers across Australia and New Zealand, understanding their technical requirements and business objectives, and providing tailored solutions to meet their needs. You will be the voice of the customer to Product Management, ensuring that customer feedback is incorporated into the product development process. Reporting to a regional Solutions Architect Manager, you will be part of a high-performance team that values collaboration, innovation, and continuous learning.

Gitlab's culture is built on a set of values that prioritize transparency, collaboration, and customer satisfaction. As a Solutions Architect, you will be expected to embody these values and contribute to a culture that is driven by a passion for innovation and customer success.

What You Will Do

• Guide technical discovery, demos, and validation to show how Gitlab's AI-powered DevSecOps platform meets customers' technical and business needs
• Manage the technical evaluation process, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments
• Work closely with Account Executives and regional sales teams to shape and execute account strategies that support new customer acquisition, expansion, and measurable revenue growth
• Build and deepen relationships with technical practitioners and business leaders, guiding them through Gitlab-driven digital transformation
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices
• Develop and deliver technical presentations, demos, and workshops to showcase Gitlab's capabilities and value proposition
• Collaborate with cross-functional teams, including Product Management, Engineering, and Customer Success, to ensure alignment and effective communication
• Stay up-to-date with industry trends, emerging technologies, and competitor activity, and apply this knowledge to drive innovation and growth

What We Are Looking For

• 5+ years of experience in a technical role, preferably in a Solutions Architect or similar position
• Strong technical expertise in cloud and modern software development practices, including DevSecOps, continuous integration, and continuous deployment
• Proven experience in working with customers to understand their technical requirements and business objectives
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Strong customer focus and ability to build and maintain relationships with technical practitioners and business leaders
• Experience working with cross-functional teams, including sales, marketing, and product development
• Strong problem-solving skills and ability to think critically and creatively
• Bachelor's degree in Computer Science, Engineering, or a related field

Nice to Have

• Experience working with Gitlab's DevSecOps platform or similar technologies
• Knowledge of AI and machine learning concepts and their application in software development
• Experience working in a remote or distributed team environment
• Familiarity with Agile development methodologies and lean principles
• Certification in cloud computing, DevSecOps, or related fields

Benefits and Perks

• Competitive salary and bonus structure
• Equity and stock options
• Comprehensive health and wellness benefits
• Flexible working hours and remote work arrangements
• Professional development opportunities, including training and certification programs
• Access to cutting-edge technologies and innovative tools
• Collaborative and dynamic work environment with a team of experienced professionals
• Recognition and reward programs for outstanding performance and contributions

• Develop a strong understanding of Gitlab's DevSecOps platform and its capabilities, and be prepared to articulate its value proposition to customers.
• Showcase your technical expertise and experience working with cloud and modern software development practices.
• Highlight your ability to work with cross-functional teams and build relationships with technical practitioners and business leaders.
• Be prepared to provide examples of your problem-solving skills and ability to think critically and creatively.
• Research the company culture and values, and be prepared to discuss how you embody them.
• Practice your presentation and communication skills, and be prepared to deliver technical presentations and demos.
• Be prepared to discuss your experience working with customers and your ability to understand their technical requirements and business objectives.