Solutions Architect - San Francisco

About the Role

The role involves working closely with cross-functional teams, including Account Executives and Product Management, to drive successful platform adoption and influence revenue growth. Your technical expertise and understanding of customer needs will be essential in shaping solution architectures and serving as the voice of the customer.

Gitlab's commitment to innovation and customer satisfaction makes this role an exciting opportunity for those passionate about DevSecOps and digital transformation. With the company's strong presence in the market and its dedication to using AI as a core productivity multiplier, you will be at the forefront of driving change in how software is developed.

What You Will Do

• Lead technical discovery, demos, and validation to showcase how Gitlab's AI-powered DevSecOps platform meets customers' technical and business needs.
• Drive the technical evaluation process, including solution design, proofs of value, and workshops.
• Collaborate with Account Executives and regional sales teams to execute account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights.
• Maintain and extend your technical skills to stay current with industry trends and advancements.

What We Are Looking For

• Strong technical expertise in software development, DevSecOps, and cloud practices.
• Experience in a similar architectural role, preferably in a cloud-native environment.
• Excellent customer empathy and the ability to communicate complex technical concepts simply.
• Strong understanding of business objectives and how technology can address them.
• Experience with AI-driven tools and platforms.
• Ability to drive revenue growth through solution selling and building long-term relationships.
• Strong collaboration and teamwork skills, with experience working with cross-functional teams.

Nice to Have

• Certification in DevSecOps, cloud computing, or a related field.
• Experience with Gitlab's platform or similar DevSecOps tools.
• Knowledge of industry trends and advancements in AI, machine learning, and data analytics.
• Experience in a fast-paced, high-growth environment.

Benefits and Perks

• Competitive compensation package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Flexible working hours and remote work options.
• Access to the latest technologies and tools.
• Comprehensive health and wellness programs.
• Generous paid time off and holidays.
• Equity opportunities.
• Professional development budget.

• Tailor your resume and cover letter to highlight your experience in DevSecOps, software development, and cloud practices, ensuring you mention specific tools and technologies relevant to the role.
• Prepare to discuss your understanding of AI-driven platforms and how you've incorporated AI into your previous work, emphasizing its impact on efficiency and innovation.
• Showcase your customer empathy by sharing examples of how you've guided organizations through technical challenges and transformation journeys, highlighting your communication skills.
• Be ready to back your claims with specific metrics or outcomes from your previous roles, demonstrating how your solutions have driven revenue growth or improved customer satisfaction.
• Research Gitlab's values and mission to understand the company culture and how your skills and experience align with its goals, preparing questions to ask during the interview about how the company supports career development and innovation.
• Practice your technical skills by reviewing industry trends and staying updated on the latest DevSecOps tools and practices, preparing for technical evaluations or workshops that may be part of the interview process.
• Negotiate your salary based on your research of the market average for similar roles, considering the total compensation package including benefits and perks.