Solutions Architect - West

About the Role

The Solutions Architect will be part of a high-performance culture that values continuous knowledge exchange, enabling team members to reach their full potential. This role reports to a regional Solutions Architect manager and partners closely with Account Executives and cross-functional teams. The first year will focus on driving platform adoption, solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in the AI-driven DevSecOps landscape.

GitLab's commitment to innovation and customer satisfaction creates an exciting environment for professionals looking to make a significant impact. With more than 50 million registered users and a presence in the Fortune 100, the company's influence in the tech industry is substantial. The role of the Solutions Architect is crucial in maintaining and expanding this influence by providing tailored solutions that meet the evolving needs of customers.

What You Will Do

• Lead technical discovery, demos, and validation to demonstrate how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs.
• Drive the technical evaluation process, including solution design, proof of value initiatives, workshop design, and technical components of tenders, audits, and value stream assessments.
• Collaborate with Account Executives and regional sales teams to shape and execute account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing, sharing feedback, use cases, and competitive insights.
• Maintain and extend technical expertise in GitLab, DevSecOps, AI, and related technologies to stay abreast of industry trends and innovations.
• Develop and deliver technical presentations and workshops to customers and internal stakeholders, showcasing the value and capabilities of GitLab's platform.

What We Are Looking For

• Deep understanding of DevSecOps practices, including continuous integration, continuous deployment, and security.
• Experience with cloud platforms, preferably AWS, Azure, or Google Cloud.
• Strong background in software development, with knowledge of languages such as Java, Python, or C++.
• Proven ability to drive technical evaluations and solution design for complex software implementations.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
• Experience with AI-powered tools and technologies, with a focus on their application in software development and deployment.
• Strong customer empathy and understanding of business objectives, with the ability to align technical solutions with customer needs.
• Ability to work in a fast-paced environment, prioritizing multiple projects and deadlines.

Nice to Have

• Experience with GitLab's DevSecOps platform or similar platforms.
• Certifications in cloud computing, DevSecOps, or related fields.
• Knowledge of agile development methodologies and their implementation in real-world scenarios.
• Experience with containers, Kubernetes, and other modern software deployment technologies.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a leading DevSecOps platform and contribute to its growth and development.
• Remote work options, with a stipend for home office setup and internet connectivity.
• Access to cutting-edge technologies and training to enhance professional skills.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Flexible working hours and paid time off to ensure a healthy work-life balance.
• Equity options, providing a chance to be a part of GitLab's long-term success.
• Comprehensive health insurance and wellness programs to support physical and mental health.

• Develop a strong understanding of DevSecOps principles and how they apply to real-world software development challenges.
• Ensure your resume and online profiles highlight experience with cloud platforms, software development, and AI-powered tools.
• Prepare to discuss specific examples of driving technical evaluations and solution design for complex software implementations.
• Be ready to demonstrate your ability to communicate technical concepts to both technical and non-technical stakeholders.
• Show a willingness to learn and adapt to new technologies, including GitLab's DevSecOps platform.
• Highlight any experience with agile development methodologies and modern software deployment technologies.
• Prepare questions to ask during the interview about the company culture, team dynamics, and opportunities for growth and development.