Solutions Consultant | Commercial

Ramp·Remote(Remote (US))

Other

WFA Digital Insight

The demand for digital finance solutions has grown exponentially, with over 50,000 companies relying on smart infrastructure for their transaction flows. As a result, the need for skilled professionals who can bridge the gap between finance and technology has increased. With the rise of remote work, companies like Ramp are at the forefront of innovation, offering a unique opportunity for professionals to make a meaningful impact. For instance, the median Ramp customer saves 5% and grows revenue 16% in their first year, demonstrating the significance of this role. Candidates with a strong background in finance, accounting, and technical skills are in high demand, with the market for financial solutions expected to continue growing. Before applying, candidates should be prepared to showcase their expertise in accounting systems, controllership needs, and finance workflows, as well as their ability to work in a fast-paced, high-growth startup environment.

Job Description

About the Role

The Solutions Consultant role at Ramp is a crucial position that requires a deep understanding of finance and technology. As a key member of the team, you will be responsible for establishing and nurturing partnerships with current and potential customers, building trust and confidence through expert demonstrations of Ramp's products. You will work closely with Account Executives, Customer Success, and Account Management teams to prioritize and develop financial solutions for Ramp's key customers, ensuring that the product aligns with their evolving requirements.

The role involves acting as a technical and financial expert, designing integrated solutions, providing strategic advice to customers, and facilitating communication between internal technical teams and customers. You will be responsible for driving customer success from deal evaluation to product activation, influencing product development to enhance Ramp's value proposition continually.

Ramp is a high-growth startup that values innovation and creativity. As a Solutions Consultant, you will be part of a dynamic team that is passionate about building systems that directly shape how companies move and manage billions.

What You Will Do

Partner with Sales, Product, and Partners to advocate for integration development in-line with customer needs
Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition
Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
Design and deliver customized training sessions for customers on Ramp's products and features
Develop and maintain a deep understanding of the competitive landscape and market trends
Collaborate with the Customer Success team to ensure seamless onboarding and support for new customers

What We Are Looking For

3+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector
Bachelor's degree in computer science, engineering, business, finance, accounting, or related field
Proficiency in IdP, HRIS, and/or ERP solutions
Expertise in accounting systems, controllership needs, and finance/accounting workflows
Exceptional organizational, project management, and time management abilities
Strong skills in engineering, system design, and technical specification writing
Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders
Experience working with cross-functional teams, including sales, marketing, and product development

Nice to Have

Experience with cloud-based financial management systems
Knowledge of data analytics and visualization tools
Familiarity with agile development methodologies
Certification in accounting or finance, such as CPA or CFA

Benefits and Perks

100% medical, dental, and vision insurance coverage for you
Partially covered family plans
Flexible PTO policy
Remote work stipend
Opportunities for professional growth and development
Access to cutting-edge technology and tools
Collaborative and dynamic work environment
Recognition and reward for outstanding performance

How to Stand Out

Develop a strong understanding of accounting systems, controllership needs, and finance workflows to stand out in the application process
Showcase your expertise in technical skills, such as engineering and system design, to demonstrate your value as a Solutions Consultant
Prepare to provide specific examples of your experience working with cross-functional teams, including sales, marketing, and product development
Be ready to discuss your experience with cloud-based financial management systems and data analytics tools
Research Ramp's products and services to demonstrate your knowledge and interest in the company
Highlight your proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment to show your fit for the role
Prepare to negotiate your salary based on your experience and qualifications, and be aware of the market rate for similar positions

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