Solutions Engineer, NZ
WFA Digital Insight
As the demand for digital infrastructure solutions continues to rise, companies like Partly are at the forefront of innovation. With the global digital twins market expected to reach $30 billion by 2025, the need for skilled professionals who can bridge the gap between technical capabilities and customer expectations has never been more pressing. The Solutions Engineer role at Partly stands out for its unique blend of technical expertise and customer-centric approach, making it an exciting opportunity for those looking to make a meaningful impact in the industry.
Job Description
About the Role
The Solutions Engineer role at Partly is a dynamic and challenging position that requires a unique blend of technical expertise and customer-centric approach. As a key member of the Dismantler Commerce team, you will be responsible for cultivating robust connections between the team and clients, aligning industry demands with customer expectations and technical capabilities. Your knowledge of working with large data sets and ability to pick up technical concepts will be crucial in driving momentum in the business.The role entails working closely with the Engineering team to develop industry-leading products, providing well-defined requirements and guidelines, and engaging with customers in rigorous testing phases to iterate and improve solutions. You will also be responsible for building integrations, scoping and implementing user-centric solutions, and delivering outstanding results that maximize customer success throughout the onboarding journey.
As a Solutions Engineer at Partly, you will have the opportunity to work on a wide range of projects, providing exceptional learning opportunities that can be applied practically to your chosen career path. You will gain hands-on experience and lead research and development into the optimal experience for one of the company's key customer segments.
What You Will Do
- Become a super-user of Partly's inventory management system, understanding exactly how buyers rely on the platform to find parts that fit their vehicle
- Scope, develop, and implement user-centric solutions that harness the power of the Partly Platform
- Build integrations and work closely with the Engineering team to develop industry-leading products
- Engage with customers in rigorous testing phases to iterate and improve solutions
- Provide well-defined requirements and guidelines to the Engineering team
- Deliver outstanding results that maximize customer success throughout the onboarding journey
- Lead research and development into the optimal experience for one of the company's key customer segments
- Collaborate with the Dismantler Commerce team to align industry demands with customer expectations and technical capabilities
- Analyze data to identify trends and opportunities for growth
- Develop and maintain strong relationships with clients and internal stakeholders
What We Are Looking For
- A STEM degree or equivalent experience
- Strong verbal and written communication abilities, including the capacity to convey ideas clearly and persuasively to customers and colleagues
- Proficiency in analyzing data with Python, Pandas, and SQL
- A logical and structured approach to problem-solving
- Flexibility and adaptability in a dynamic work environment, staying up-to-date with industry trends and best practices
- Experience working with large data sets and ability to pick up technical concepts
- Passion for the automotive industry and understanding of the challenges and opportunities in the sector
- Strong customer-centric approach and ability to understand customer needs and expectations
Nice to Have
- Experience working with digital twins or similar technologies
- Knowledge of cloud-based infrastructure and scalability
- Familiarity with agile development methodologies and version control systems
- Certification in data analysis or related field
Benefits and Perks
- Opportunity to work on a global platform for replacement parts, making a meaningful impact in the industry
- Collaborative and dynamic work environment with a team of experienced professionals
- Flexible working hours and remote work options
- Opportunities for professional growth and development, including training and mentorship
- Access to the latest technologies and tools, including cloud-based infrastructure and data analysis software
- Competitive compensation package and benefits, including health insurance and retirement plan
- Quarterly 'Season Openers' team events, including travel and accommodation
- Relocation assistance for candidates moving to join the team
- Opportunities for career advancement and leadership development
How to Stand Out
- Develop a strong understanding of the automotive industry and the challenges and opportunities in the sector to stand out as a candidate
- Showcase your experience working with large data sets and analyzing data with Python, Pandas, and SQL
- Highlight your customer-centric approach and ability to understand customer needs and expectations
- Be prepared to provide examples of your problem-solving skills and ability to pick up technical concepts
- Research the company culture and values to demonstrate your fit and enthusiasm for the role
- Prepare to discuss your experience working in a dynamic and fast-paced environment, and your ability to adapt to changing priorities and deadlines
- Be ready to talk about your long-term career goals and how this role aligns with your aspirations
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