Sr. Analyst, Sales Operations

About the Role

The ideal candidate will have a passion for helping others, a curiosity about how businesses work, and the ability to build genuine relationships with customers. You will be part of a high-performance culture that values teamwork, transparency, and continuous learning. With the company's recent public listing, this role offers the opportunity to make a significant impact on the business and contribute to the company's long-term success.

Samsara's mission is to improve the safety, efficiency, and sustainability of physical operations that power the global economy. The company's Connected Operations Cloud platform enables organizations to harness IoT data and develop actionable insights to improve their operations. As a Senior Sales Operations Analyst, you will play a critical role in driving the company's growth and helping customers achieve their goals.

What You Will Do

• Own project objectives and milestones with minimal guidance, driving smaller-scope projects or complex cross-functional workstreams end-to-end
• Enforce sales processes and policies, proactively recommending ways to raise the standard for on-time, high-quality work across the team and function
• Work within the Sales Operations team to devise and implement new solutions that solve complex project-level issues, which may involve improvements and UAT for various tools used by the organization, such as Salesforce and Zendesk
• Understand how your workstreams and broader projects align with Samsara's overall corporate goals
• Proactively prioritize work across your own workstreams and coordinate efforts with other stakeholders
• Understand core KPIs and recommend additional or adjustments to key performance indicators when appropriate, building on current feedback mechanisms
• Champion, role model, and embed Samsara's cultural principles, such as Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team
• Collaborate with cross-functional teams, including sales, marketing, and product, to drive business outcomes
• Analyze sales data and provide insights to inform business decisions
• Develop and maintain sales operations processes and procedures

What We Are Looking For

• Bachelor's degree in a related field, such as business administration, operations, or a similar field
• 4+ years of proven experience in Sales Support, Sales Operations, or an equivalent analytical/operational role
• Demonstrated ability to own project objectives and milestones, driving results with minimal guidance
• Experience with sales tools, such as Salesforce, and analytics platforms
• Strong analytical and problem-solving skills, with the ability to think critically and creatively
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Ability to prioritize work and manage multiple projects simultaneously
• Strong attention to detail and organizational skills

Nice to Have

• Experience with Adjust or other sales analytics tools
• Knowledge of sales operations best practices and industry trends
• Certification in sales operations or a related field
• Experience working in a fast-paced, dynamic environment
• Familiarity with Samsara's products and services

Benefits and Perks

• Competitive salary and equity package
• Flexible and remote work arrangements
• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) matching program
• Paid time off and holidays
• Professional development opportunities, including training and education programs
• Access to cutting-edge technology and tools
• Collaboration with a high-performing team

• Be prepared to showcase your experience with sales operations and Salesforce, as well as your analytical and problem-solving skills.
• Highlight your ability to work effectively in a fast-paced, dynamic environment and prioritize multiple projects simultaneously.
• Demonstrate your knowledge of sales operations best practices and industry trends, and be prepared to discuss how you stay up-to-date with the latest developments.
• Show examples of how you have driven business outcomes through data analysis and process improvements.
• Be prepared to discuss your experience working with cross-functional teams and how you build relationships with stakeholders.
• Research Samsara's products and services, as well as the company culture, to demonstrate your interest in the role and the company.