Sr. Business Operations Engineer
WFA Digital Insight
The demand for skilled Business Operations Engineers has surged in recent years, with a notable 25% increase in job postings in 2025 alone. As companies like Yubico continue to prioritize digital transformation and security, professionals with expertise in Salesforce, GTM, and technical operations are in high demand. With its strong company culture and global presence, Yubico offers a unique opportunity for growth and collaboration. Before applying, candidates should be prepared to showcase their technical depth, business acumen, and ability to work closely with cross-functional teams.
Job Description
About the Role
As a Senior Business Operations Engineer at Yubico, you will play a crucial role in driving the company's go-to-market (GTM) strategy and operations. You will work closely with the GTM teams, including Sales, Marketing, and Revenue Operations, to design and implement scalable solutions that meet their needs. This is a unique opportunity to leverage your technical expertise and business acumen to drive growth and improvement across the organization.The Business Operations team is responsible for developing and maintaining the systems and processes that support Yubico's global operations. As a Senior Business Operations Engineer, you will be a key member of this team, working on projects that span multiple departments and functions. Your expertise in Salesforce, GTM, and technical operations will be essential in driving the team's success.
Yubico is a global company with a strong company culture and employees located in over 14 countries. The company is committed to making secure login easy and available for everyone, and its products are used by millions of individuals and organizations around the world.
What You Will Do
- Design and build solutions across Sales Cloud, Service Cloud, and Experience Cloud, using Apex, LWC, and Flows depending on the problem requirements
- Collaborate with stakeholders to understand business problems, challenge requirements, and turn ideas into maintainable, production-grade solutions
- Build and maintain integrations between Salesforce, NetSuite, and other systems using Celigo and REST/SOAP APIs, with Java or SuiteScript where custom logic is required
- Identify and build AI-driven automations that reduce manual work and improve data quality across the business
- Support data flow and business logic between CRM and ERP, with development as needed
- Work with the data team on BigQuery and dbt to ensure business logic is accurately reflected in reporting
- Audit and reduce technical debt, converting legacy code to declarative solutions where practical
- Manage releases, version control (Git), and own the technical documentation for everything you build
- Develop and maintain technical documentation for all solutions and integrations
- Collaborate with cross-functional teams to identify and prioritize project requirements
What We Are Looking For
- 5+ years of development experience in a Business Operations or Systems Engineering environment
- Strong Salesforce skills: Apex, Lightning Web Components, and advanced Flows
- Solid background in Java; Apex is closely related and experience with both is expected
- Experience with middleware and API integrations (REST/SOAP); Celigo experience is an advantage
- Experience working with Sales and Marketing teams, with a solid understanding of how sales organizations work
- Clear, confident English communication skills, written and verbal
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience
- Experience with NetSuite or a strong motivation to learn it quickly
- Strong problem-solving skills and ability to work in a fast-paced environment
Nice to Have
- Experience with AI-driven automations and machine learning
- Knowledge of data analytics and reporting tools, such as BigQuery and dbt
- Experience with DevOps and version control (Git)
- Certification in Salesforce or related technologies
- Experience working in a global company with a distributed team
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading provider of hardware authentication security keys
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to the latest technologies and tools
- Recognition and reward for outstanding performance
- Comprehensive health and wellness programs
- Generous PTO and holiday package
How to Stand Out
- Be prepared to showcase your technical expertise in Salesforce, GTM, and technical operations, as well as your ability to work closely with cross-functional teams.
- Highlight your experience with AI-driven automations, machine learning, and data analytics to stand out from other candidates.
- Make sure to review the company's products and services, as well as its mission and values, to demonstrate your understanding of the company's goals and objectives.
- Prepare examples of your experience working with Sales and Marketing teams, and be ready to explain how you have driven growth and improvement in previous roles.
- Be prepared to ask questions about the company culture, team dynamics, and opportunities for growth and development during the interview process.
- Consider creating a portfolio of your work, including examples of your solutions and integrations, to showcase your skills and experience.
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