Sr. Business Systems Analyst - Professional Services (Remote)
WFA Digital Insight
As demand for cybersecurity specialists continues to soar, with a predicted 35% growth in the industry by 2027, skilled professionals are in high demand. The role of a Sr. Business Systems Analyst is particularly crucial, requiring a strong understanding of business operations and technical expertise in systems like Salesforce and Excel. CrowdStrike, a leader in AI-driven cybersecurity, stands out for its innovative approach and commitment to stopping breaches. With the remote job market offering more flexibility than ever, candidates should be prepared to showcase their skills in GTM, Salesforce, and data analysis, as well as their ability to work autonomously and collaboratively in a fast-paced environment.
Job Description
About the Role
The Sr. Business Systems Analyst position at CrowdStrike is a critical component of the company's Professional Services team, focusing on aligning technology solutions with business needs. This role involves working closely with business partners to design, manage, and improve FinancialForce and Salesforce systems, ensuring adherence to the company's SOX controls. The successful candidate will have a deep understanding of the business and the ability to implement business applications, influence feature design, and define the scope of technical projects.The role is part of the GTM Applications team, where collaboration and innovation are key. The team's mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike, supporting the company's rapid growth and expansion into new markets.
What You Will Do
- Partner with business stakeholders to maintain a prioritized strategic roadmap and execute Salesforce.com and Professional Services Automation (PSA) / FinancialForce projects and enhancements.
- Provide analytical, problem-solving, technical, and project management skills to collect requirements, evaluate options, and design and deliver quality solutions.
- Own functional tasks and deliverables, including SOX reporting, process definition, requirements gathering, and backlog management.
- Create and maintain project, application, and architectural design, and process documents.
- Drive adoption and alignment across the company's business processes and systems.
- Ensure the consistency and quality of data across the company.
- Use and recommend best practices while delivering scalable, high-quality solutions.
- Facilitate SDLC and SOX reporting processes.
- Implement business applications and influence the design of features that enable Professional Services Sales, Consultant, and Operational teams.
What We Are Looking For
- Bachelor's degree (technical degree preferred).
- 7+ years of experience implementing, configuring, and administering SaaS business systems for a software company.
- At least 3 years of Salesforce and FinancialForce (or related) experience.
- Detail-oriented, organized, self-motivated, and a great team player with excellent interpersonal skills.
- Excellent written and verbal communication skills, including experience presenting information to senior leadership.
- Salesforce.com certification (Administrator, Advanced Administrator) and FinancialForce/Certinia certifications preferred.
- Experience with PSA concepts, including resource management, project billing, and revenue recognition.
- Passion for creating a frictionless end-user experience.
Nice to Have
- Experience with large-scale distributed systems and high-volume data processing.
- Knowledge of cybersecurity principles and practices.
- Certification in IT service management (ITIL).
- Experience with agile development methodologies.
Benefits and Perks
- Competitive salary and benefits package.
- Opportunity to work with a leading cybersecurity company.
- Flexible and remote work arrangements.
- Professional development and growth opportunities.
- Access to the latest technologies and tools.
- Collaborative and dynamic work environment.
- Recognition and reward for outstanding performance.
How to Stand Out
- To stand out, highlight specific examples of successful Salesforce and FinancialForce implementations in your previous roles.
- Ensure your resume and cover letter are tailored to the job, emphasizing your technical skills and experience in business systems analysis.
- Prepare to discuss your approach to data quality and consistency, as well as your experience with SOX controls and compliance.
- Showcase your problem-solving skills by providing examples of complex technical problems you've solved and how you approached them.
- Be ready to talk about your experience with agile methodologies and how you adapt to changing project requirements.
- Consider creating a portfolio that demonstrates your technical expertise and ability to deliver scalable solutions.
- When discussing salary, be prepared to provide a range based on your research of industry standards for similar positions.
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