Sr. Director, Analyst - AI/Agentic Systems in Digital Workplace Applications suc

About the Role

The Senior Director will be part of the Enterprise Applications team, focusing on the digital workplace and critical dependencies necessary for organizations to transition from early AI experimentation to realizing measurable, AI-driven business value. This role involves leading collaborative research on major enterprise AI assistant and agentic vendors, such as Microsoft, Google, and OpenAI, to deliver actionable guidance on their product capabilities, platform maturity, security controls, and integration approaches.

The ideal candidate will have a deep understanding of the technology and industry market, as well as experience with digital workplace and end-user computing modernization. A strong ability to manage AI systems architecture and integrate AI into the workforce is essential.

What You Will Do

• Create innovative, thought-provoking, and highly leveraged 'must-have insights' content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to clients' needs and requests
• Conduct in-depth analysis to identify the root cause of clients' barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze, and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high-value presentation materials on and off stage for Gartner events, industry, and professional association conferences, and client briefings
• Support BTI and Sales by providing sales support and serving as a voice of the market to help Insights teams create content and drive engagement with clients
• Build credibility as an industry expert to represent Gartner insights, methodology, and strategy

What We Are Looking For

• Bachelor's degree or equivalent experience; Graduate degree preferred
• 12+ years of relevant field or industry experience
• Experience and expertise in the technology and industry market, major vendors, and products
• Digital workplace and end-user computing modernization experience, with a focus on AI integration
• Managing AI systems architecture experience
• Excellent research and analytical skills
• Ability to communicate complex ideas to clients through various channels
• Strong leadership and collaboration skills
• Ability to work in a fast-paced environment and meet deadlines

Nice to Have

• Experience with Excel and other data analysis tools
• Knowledge of cloud-based AI platforms and services
• Familiarity with AI-driven business value metrics and ROI analysis
• Experience with sales support and client engagement

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading research and advisory company
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Recognition and reward for outstanding performance

• Utilize your Excel skills to analyze data and create actionable insights for clients.
• Develop a strong understanding of AI systems architecture and its applications in the digital workplace.
• Prepare to discuss your experience with digital workplace modernization and AI integration.
• Showcase your ability to communicate complex ideas to clients through various channels.
• Highlight your leadership and collaboration skills, and be prepared to provide examples of your experience working in a team environment.
• Be prepared to discuss your experience with sales support and client engagement, and how you can leverage your skills to drive business growth.