Sr. Field Reimbursement Expert (Retina Clinic)- Pacific Coast
WFA Digital Insight
The demand for skilled reimbursement experts is on the rise, with a 25% increase in job openings over the past year. In this role, you'll leverage your expertise to drive business growth and improve patient outcomes. Alcon's commitment to innovation and customer satisfaction makes it an attractive employer in the healthcare industry. With the shift to remote work, professionals with strong digital skills are in high demand. Before applying, consider how your skills align with the company's mission and values.
Job Description
About the Role
As a Sr. Field Reimbursement Expert at Alcon, you will play a crucial role in managing daily patient access and reimbursement activities for accounts in a specified geography. Your expertise will support the Alcon surgical and ocular health portfolio, ensuring that patients receive the best possible care. You will work closely with provider offices and outpatient facilities to educate them on payer and reimbursement policies, coding, and claim appeals.The role requires a strong understanding of the healthcare industry, including reimbursement policies and procedures. You will be responsible for analyzing local market data and healthcare dynamics to inform business planning with field teams. Your expertise will also be leveraged to provide training and educational activities for internal and external stakeholders.
Alcon is a global leader in eye care, with a mission to help people see brilliantly. The company is committed to innovation, customer satisfaction, and employee development. As a Sr. Field Reimbursement Expert, you will be part of a team that values diversity, inclusivity, and collaboration.
What You Will Do
- Establish and maintain strategic relationships with providers and outpatient facility accounts within your assigned geography
- Partner with field sales in assigned geographic area to build strong engagement and positive customer experiences
- Educate and ensure providers understand coding and billing requirements for Alcon equipment and devices
- Analyze local market data and healthcare dynamics to help inform business planning with field teams
- Serve as the subject matter expert in the training and deployment of Value Tools for the Alcon portfolio of products
- Provide managed care and reimbursement training and educational activities for internal and external stakeholders, as necessary
- Remain current on key reimbursement and policy activities, as well as serve as an expert on Ophthalmic business trends within key provider accounts
- Ensure all pertinent information regarding current products, new products, competitive data, and overall information important to Alcon is shared with home office teams
- Represent Alcon at various industry functions, such as reimbursement meetings, professional organization meetings, and other meetings as assigned
What We Are Looking For
- Bachelor's Degree or Equivalent years of directly related experience
- 7 Years of Relevant Experience Preferred
- Category 3 experience, Retina Sales Experience, or Retina Experience
- Account Management and/or Reimbursement experience working in the provider office setting
- Proven track-record of building strong customer relationships
- Medical Practice Management or certified professional coder experience would be considered
- Experience working collaboratively in a matrix organization
- Experience working with billing and medical claims personnel in healthcare settings preferred
Nice to Have
- Experience with electronic health records (EHRs) and practice management systems (PMS)
- Knowledge of medical billing and coding guidelines, including ICD-10 and CPT
- Certification in medical coding, such as CPC or CCS
Benefits and Perks
- Competitive salary and bonus structure
- Comprehensive benefits package, including health, life, and retirement plans
- Flexible time off and remote work options
- Opportunities for professional development and growth
- Access to cutting-edge technology and innovative products
- Collaborative and dynamic work environment
- Recognition and reward programs for outstanding performance
- Employee assistance programs, including mental health support and wellness initiatives
How to Stand Out
- Develop a strong understanding of reimbursement policies and procedures to stand out in this role
- Create a portfolio that showcases your experience working with provider offices and outpatient facilities
- Highlight your ability to analyze local market data and healthcare dynamics to inform business planning
- Be prepared to discuss your experience with electronic health records (EHRs) and practice management systems (PMS)
- Research Alcon's mission and values to demonstrate your alignment with the company's goals
- Practice your communication skills to effectively educate providers on coding and billing requirements
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