Sr. Global Event Manager, Content Strategy and Production

About the Role

Twilio's commitment to remote-first work and global inclusion means that you will be working with a diverse team of professionals from around the world. Your ability to collaborate, communicate, and drive results in a fast-paced environment will be critical to your success.

As a key member of the Global Events team, you will report to the Director of Global Events and work closely with cross-functional teams, including Product Marketing, Customer Marketing, Brand, Creative, and Sales.

What You Will Do

• Lead the development of event content strategies, agendas, and production plans for Twilio's flagship events, including SIGNAL and SKO.
• Translate business objectives, product priorities, and executive direction into clear event experiences.
• Develop and maintain strong relationships with internal stakeholders, including Product Marketing, Customer Marketing, and Sales.
• Partner with external vendors, including production companies, speakers, and sponsors.
• Oversee the development of event marketing materials, including websites, social media, and email campaigns.
• Manage event budgets, timelines, and logistics.
• Collaborate with the Global Events team to develop and implement event production standards.
• Define and maintain production standards across general sessions, breakouts, livestream, and on-demand content.
• Develop and manage speaker readiness strategies, including rehearsal approaches and onsite support models.
• Guide content operations workflows, including call for presentations, CMS management, and agenda data.

What We Are Looking For

• 8+ years of experience in event management, content strategy, or a related field.
• Strong knowledge of event production, content creation, and speaker management.
• Proven track record of leading cross-functional teams and managing multiple projects simultaneously.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Strong attention to detail and ability to manage complex logistics.
• Experience with GTM and Excel.
• Bachelor's degree in Marketing, Communications, or a related field.

Nice to Have

• Experience with virtual event platforms and production software.
• Knowledge of social media marketing and event promotion.
• Familiarity with Twilio's products and services.
• Experience working in a remote-first environment.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a fast-growing, innovative company.
• Collaborative, remote-first work environment.
• Professional development opportunities, including training and education programs.
• Access to the latest technology and tools.
• Flexible work schedule and generous PTO policy.
• Health, dental, and vision insurance.
• 401(k) matching program.

• Develop a strong portfolio of event management experience, including case studies and testimonials.
• Familiarize yourself with Twilio's products and services, as well as the company's mission and values.
• Highlight your ability to work in a fast-paced environment and prioritize multiple tasks.
• Be prepared to provide specific examples of your experience with event production, content creation, and speaker management.
• Show enthusiasm for Twilio's remote-first culture and commitment to global inclusion.
• Research the company's competitors and be prepared to discuss industry trends and best practices.
• Practice your communication and collaboration skills, as these will be critical to your success in this role.