Sr. MFH Technology Innovation Project Manager

About the Role

The role is part of Sunrun's effort to create a dynamic culture where employee development, well-being, and safety come first. With a vertically integrated model, Sunrun has total control over every part of the energy lifecycle, offering endless opportunities for growth. As a Sr. MFH Technology Innovation Project Manager, you will play a critical role in shaping the company's technical operations and contributing to its mission to change the way the world interacts with energy.

Sunrun's commitment to innovation and employee development makes it an attractive employer in the remote job market. The company's focus on creating a dynamic culture where employees can grow and thrive aligns with the expectations of top talent in the industry. If you are a skilled professional looking to make a meaningful impact in the renewable energy sector, this role is an exciting opportunity to consider.

What You Will Do

• Manage the end-to-end JIRA lifecycle, including ticket scoping, drafting, submission, and user acceptance testing (UAT) for all department operational tech initiatives.
• Support the identification, cause, and resolution of various bugs as they arise.
• Provide direct oversight and execution of data loads, scrubs, and one-off reporting to ensure data integrity across systems.
• Develop and maintain comprehensive initial SOPs, process maps, and training materials to ensure scalable and consistent workflows across the department.
• Identify and support implementing automation opportunities such as CRM integrations to workflow management, ERP Integrations, and AI integrations.
• Act as the primary liaison and subject matter expert between cross-functional teams and technology teams to manage day-to-day technical execution and release communications.
• Support new product launches and technical initiatives to ensure full operational adoption of the new tools through clear documentation and support.
• Create scripts and write formulas to create automations, process improvements, and for reporting of analytics.
• Manage and enhance project pipeline reporting, providing a clear picture of the current status and a forecast of potential future issues.
• Support troubleshooting for all cross-functional teams, tools, etc., including access issues, complex reporting, and more.

What We Are Looking For

• Bachelor's degree in Computer Science, Information Systems, Business Management, or specialized training/project management certifications; or equivalent work experience.
• Minimum of 3 years of operations, business systems, or a related technical-operational role.
• Demonstrated advanced proficiency in Salesforce, JIRA, Reporting, and process mapping tools like LucidChart.
• Strong proficiency in Excel/Google Sheet formulas and functions.
• Knowledge of Commercial Solar Installation or similar processes is a benefit.
• Demonstrates strong attention to detail, accuracy, and exceptional organizational skills.
• Ability to think outside the box, leveraging creative thinking, and advanced creative problem-solving skills.
• Ability to understand business needs and translate them into data and IT requirements.
• Able to present complex technical information in an easy-to-understand and actionable format for the business.

Nice to Have

• Experience with CRM integrations, workflow management, and ERP systems.
• Knowledge of AI integrations and automation technologies.
• Certification in project management or a related field.
• Experience in the renewable energy sector or a similar industry.

Benefits and Perks

• Competitive compensation package.
• Opportunity to work with a leader in the renewable energy sector.
• Collaborative and dynamic work environment.
• Professional development opportunities.
• Flexible and remote work arrangements.
• Access to cutting-edge technology and tools.
• Comprehensive health and wellness programs.
• Generous PTO and holiday policy.

• Develop a strong portfolio showcasing your project management and technical skills, particularly in Salesforce and Excel.
• Highlight your experience in managing technical projects and operations, and be prepared to provide specific examples.
• Research Sunrun's mission and values, and be prepared to discuss how your skills and experience align with the company's goals.
• Practice your problem-solving skills, as you will be expected to think critically and creatively in this role.
• Be prepared to discuss your experience with automation technologies, such as CRM integrations and AI integrations.
• Show enthusiasm for the renewable energy sector and a willingness to learn and grow with the company.
• Be prepared to negotiate your salary and benefits package, and do not be afraid to ask questions about the company culture and expectations.