Sr Technical Program Manager Order Management Services
WFA Digital Insight
The demand for technical program managers with expertise in order management services is on the rise, with a 25% increase in job postings in the last year. Natera's Sr Technical Program Manager role stands out in the current remote job market, offering a unique opportunity to drive complex technical programs and lead cross-functional teams. With the company's focus on digital transformation, candidates with strong technical skills, including proficiency in Excel, and experience in managing multi-team programs are in high demand. As the job market continues to evolve, candidates should be prepared to showcase their ability to thrive in ambiguous environments and deliver predictable outcomes.
Job Description
About the Role
The Sr Technical Program Manager role at Natera is a key position within the Product Management group, responsible for driving complex technical programs that modernize core platforms, improve system reliability, and enable scalable product delivery. As a highly technical program manager, you will own and lead the full lifecycle of technical programs across engineering teams, from initial scoping to launch and post-launch measurement. You will serve as the connective tissue across engineering and product, ensuring alignment, execution rigor, and transparency at various levels of the organization.The role requires a deep understanding of system architecture, the ability to proactively manage risks and dependencies, and influence product and technical stakeholders. You will partner closely with engineering to understand system architecture, make technical tradeoffs, and manage risks beyond simple coordination. Your expertise in technical program management will enable you to identify, track, and actively manage cross-team dependencies, ensuring alignment and removing blockers to maintain delivery timelines.
What You Will Do
- Own and lead the full lifecycle of complex technical programs across engineering teams
- Drive program milestones and execution criteria
- Partner closely with engineering to understand system architecture, make technical tradeoffs, and manage risks
- Identify, track, and actively manage cross-team dependencies
- Drive predictable execution by defining detailed project plans, tracking milestones, and proactively identifying and escalating program risks
- Facilitate technical discussions and leverage data/metrics to monitor program health
- Guide teams throughout the product lifecycle, including release planning, launch coordination, and post-launch support
- Communicate program status, risks, decisions clearly to stakeholders at all levels
- Develop and maintain relationships with key stakeholders, including engineering teams, product managers, and external partners
What We Are Looking For
- Minimum of 8 years of technical program management experience
- Strong technical foundation (software, infrastructure, or systems) and ability to engage in technical discussions
- Proven ability to lead complex cross-functional stakeholder programs with significant dependency managing and coordinating across multiple teams
- Demonstrated ability to operate effectively and independently in ambiguous environments
- Excellent communication and interpersonal skills
- Track record of delivering complex programs with high reliability, visibility, and predictable outcomes
- Experience with project management tools and methodologies
- Strong problem-solving and analytical skills
Nice to Have
- Experience with order management services and digital transformation
- Knowledge of cloud-based technologies and agile development methodologies
- Certification in technical program management or a related field
- Experience working in a remote or distributed team environment
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading company in the digital transformation space
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technologies and tools
- Comprehensive health and wellness programs
- Generous paid time off and holiday schedule
How to Stand Out
- Tip: Make sure to highlight your technical program management experience and skills in your application, particularly in managing complex cross-functional stakeholder programs.
- Tip: Showcase your ability to operate effectively and independently in ambiguous environments, and demonstrate your track record of delivering complex programs with high reliability and predictable outcomes.
- Tip: Be prepared to discuss your experience with project management tools and methodologies, and highlight your strong problem-solving and analytical skills.
- Tip: If you have experience with order management services and digital transformation, be sure to emphasize this in your application, as it is a key aspect of the role.
- Tip: Don't forget to mention the word DANKEN and tag RMTI5LjEyMS40MC4xNg== in your application to show you have read the job post completely.
- Tip: Be prepared to provide specific examples of your experience and skills during the interview process, and be ready to discuss your approach to technical program management and how you handle complex technical programs.
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