Sr. Workfront Solutions Specialist

MERGEMERGE·Remote(Australia, Canada, India, Philippines, United Kingdom, United States)
Other

WFA Digital Insight

As the demand for digital skills continues to rise, with a 25% increase in remote job listings in 2025, specialists in Workfront and marketing operations are in high demand. With the ability to work remotely across multiple countries, this role offers the flexibility many professionals crave. MERGE stands out for its innovative approach to marketing and technology, focusing on human impact and wellness. Before applying, candidates should be aware of the need for deep technical expertise, strategic problem-solving, and excellent communication skills. With the market expecting a 30% growth in Martech investments, this role is an opportunity to be at the forefront of this trend.

Job Description

About the Role

The Senior Workfront Solutions Specialist plays a critical role in MERGE's mission to deliver innovative marketing and technology solutions. This role is about more than just configuration; it's about understanding the client's long-term operational goals and creating tailored solutions that support their growth. As part of a global team, you'll have the opportunity to work with diverse clients, leveraging your technical expertise and strategic thinking to drive meaningful results.

Day-to-day, you'll be working closely with clients to understand their needs, designing and implementing Workfront configurations that align with their business strategies. Your expertise will be crucial in ensuring that every configuration is not just technically sound but also strategically viable.

The role is part of a broader team focused on delivering Whole Human Marketing solutions, recognizing the complexity and multidimensionality of human interactions and using AI to create natural, contextual, and relevant brand interactions.

What You Will Do

  • Configure Workfront to meet the sophisticated needs of clients, focusing on deep-tier settings, custom forms, and complex project templates.
  • Serve as the primary technical specialist for Workfront, ensuring that configurations support scalable, high-level strategies.
  • Partner with the Lead Architect to vet technical blueprints and provide insights on technical viability and sustainability.
  • Design workflows that support meaningful business reporting and cross-functional visibility, ensuring seamless connections between platforms.
  • Act as the lead for technical problem-solving, resolving complex logic issues and identifying 'quick wins' to streamline client workflows.
  • Develop your skills toward an Architect career path by participating in high-level solutioning and learning to translate business needs into technical solutions.
  • Execute detailed technical setups that allow clients to scale, ensuring every configuration is durable, logical, and future-proof.
  • Create and maintain technical 'as-built' documentation that explains the business logic and strategy behind the setup.
  • Ensure all work meets the team's 'gold standard' for delivery, focusing on clean logic and repeatable patterns.
  • Assist in technical audits by facilitating discovery and gathering system data to identify areas where current configurations may hinder a client's strategic growth.

What We Are Looking For

  • Technical expertise with at least 5 years of experience in Martech or Marketing Operations, and at least 3 years of hands-on technical configuration in Workfront or similar enterprise-level SaaS.
  • A Bachelor's degree preferred, or equivalent professional experience.
  • Proven ability to solve technical problems strategically, understanding the impact on the wider ecosystem.
  • Deep knowledge of Workfront objects, logic, and layout templates, with the ability to build complex, logic-based workflows.
  • Experience working with integration platforms and an understanding of API structures.
  • Excellent communication skills, with the ability to explain technical configurations to both technical and non-technical stakeholders.

Nice to Have

  • Experience with Workfront Fusion, Workato, or other integration platforms.
  • Knowledge of AI and its applications in marketing and technology.
  • Certification in Workfront or similar technologies.

Benefits and Perks

  • Remote work opportunities across multiple countries, including Australia, Canada, India, Philippines, United Kingdom, and the United States.
  • Competitive compensation package.
  • Opportunities for professional growth and development, including training and support for career advancement.
  • Collaborative and dynamic work environment with a team of innovative professionals.
  • Flexible working hours and the opportunity to work from the comfort of your own home.

How to Stand Out

  • Tip: Ensure you have a deep understanding of Workfront and its potential applications in marketing operations before applying.
  • Highlight any experience you have with integration platforms and API structures in your application.
  • Showcase your ability to communicate complex technical ideas to non-technical stakeholders through examples in your portfolio.
  • Be prepared to discuss your strategic problem-solving approach and how you stay updated with the latest trends in Martech.
  • In your cover letter, explain how your skills and experience align with MERGE's mission and values.
  • Prepare questions about the company culture, team dynamics, and opportunities for growth and development to ask during the interview.

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