Staff Applied AI/ ML Engineer

GustoGusto·Remote(Denver, CO;San Francisco, CA;New York, NY;Seattle, WA;Toronto, Ontario, CAN - Remote)
AI & Machine Learning
Excel

WFA Digital Insight

The demand for AI/ML engineers has skyrocketed in recent years, with a 25% increase in job postings in 2025 alone. Gusto stands out in this market with its commitment to supporting small businesses, and this role offers a unique chance to leverage AI/ML to drive business growth. Candidates should be prepared to showcase their expertise in scalable AI/ML model development and collaboration with cross-functional teams.

Job Description

About the Role

Gusto's AI/ML Engineering team is seeking a senior technical leader to design and develop robust AI/ML systems and services. This role involves close partnership with leaders across Engineering, Product, Design, Data Science, Marketing, and Customer Excellence to guide product direction and decision-making.

Responsibilities

  • Design and develop scalable, production-grade AI/ML models and services for complex business and customer experience problems.
  • Lead technical strategy and architecture for key AI/ML domains, including model lifecycle, observability, safety, and evaluation.
  • Collaborate cross-functionally to identify high-leverage AI/ML opportunities, translate them into actionable roadmaps, and deliver measurable outcomes.

How to Stand Out

  • Familiarize yourself with the latest AI/ML tools and technologies to stand out in a competitive job market.
  • Showcase your expertise in collaborative environments, such as GitHub or GitLab, to demonstrate your ability to work with cross-functional teams.
  • Develop a portfolio that highlights your experience with scalable AI/ML model development and deployment.
  • Practice explaining complex technical concepts in simple terms to prepare for interviews.
  • Be prepared to discuss your experience with Excel and other relevant tools and technologies.

This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.