Staff Data Scientist

About the Role

Your role will involve close collaboration with great minds across Marketing, Sales, Product, and Finance, ensuring that data-driven insights inform business decisions. You will be responsible for designing the brain behind Twilio's revenue engine, identifying leading indicators of revenue, and building data science models that surface high-potential opportunities.

Twilio's dedication to remote-first work means that you will be part of a vibrant team with diverse experiences, making a global impact each day. Your career growth and development are in your hands, with opportunities to acquire new skills and experiences that make work feel truly rewarding.

What You Will Do

• Translate business objectives into a data science roadmap that prioritizes high-LTV growth
• Dig into the science of Twilio's self-service funnel and graduation to Sales to uncover optimization opportunities, diagnose issues, and provide actionable recommendations through data products
• Identify leading indicators of revenue and build data science models that surface high-potential opportunities
• Serve as a key technical advisor to GTM leadership across Sales and Marketing
• Build extensive knowledge of user behavior, the customer purchase and usage experience, and the lead funnel to inform data science solutions
• Develop sophisticated recommendation engines that identify 'next-best-action' opportunities within the existing customer base
• Build robust frameworks to measure the incremental impact of data products, moving beyond simple correlation to prove true ROI
• Leverage machine learning and generative AI capabilities to support Product-led-growth (PLG) initiatives
• Partner with Data Engineering to define the long-term roadmap for GTM data architecture
• Oversee the seamless integration of data products into the daily workflows of stakeholders

What We Are Looking For

• Advanced degree in a quantitative field such as Computer Science, Statistics, or Mathematics
• 5+ years of experience in a data science role, preferably in a fast-paced technology company
• Proven track record of driving business growth through data-driven insights and recommendations
• Expertise in machine learning, data modeling, and data visualization
• Strong programming skills in languages such as Python, R, or SQL
• Experience with cloud-based data platforms and tools such as AWS, GCP, or Azure
• Excellent communication and collaboration skills, with the ability to work with cross-functional teams
• Strong business acumen and understanding of sales and marketing principles

Nice to Have

• Experience with generative AI and its applications in business growth
• Knowledge of cloud communications and the technology behind Twilio's products
• Certification in data science or a related field
• Experience with agile development methodologies and version control systems such as Git

Benefits and Perks

• Competitive compensation package
• Equity in a leading cloud communications company
• Comprehensive health insurance and benefits package
• Generous PTO and holiday policy
• Remote stipend and home office setup support
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment with a team of experienced professionals
• Access to cutting-edge technologies and tools
• Recognition and rewards for outstanding performance and contributions

• Develop a strong portfolio showcasing your data science projects and accomplishments, highlighting your ability to drive business growth through data-driven insights.
• Familiarize yourself with Twilio's products and services, and be prepared to discuss how your skills and experience align with the company's goals and mission.
• Practice your communication and collaboration skills, as the ability to work with cross-functional teams and communicate complex technical concepts to non-technical stakeholders is crucial for success in this role.
• Be prepared to discuss your experience with machine learning, data modeling, and data visualization, and how you have applied these skills to drive business growth in previous roles.
• Research the market and be prepared to negotiate your salary and benefits package, considering factors such as industry standards, company size, and your level of experience.
• Be aware of the company culture and values, and be prepared to discuss how your own values and work style align with those of Twilio.
• Don't hesitate to ask questions during the interview process, and be prepared to discuss your long-term career goals and how they align with the company's vision and mission.