Staff Designer

About the Role

The role is part of a small but growing team of over 50 people distributed across seven countries. As Mozilla evolves its flagship open-source email and productivity platform, Thunderbird, into a suite of privacy-respecting productivity tools, the need for talented designers who can contribute to this vision has never been more significant. You will be working remotely with colleagues across multiple regions and time zones, necessitating strong communication and collaboration skills.

Mozilla's unique approach to technology, prioritizing user privacy and productivity, sets it apart from other companies in the industry. The company's commitment to open-source development and community involvement creates a dynamic and inclusive work environment. As a Staff Designer, you will be contributing to a mission-driven organization that values transparency, collaboration, and user-centric design.

What You Will Do

• Lead complex, cross-team design initiatives from problem framing and discovery through shipped outcomes.
• Map end-to-end user journeys to identify system-level gaps and define scalable experience solutions.
• Produce high-quality design artifacts, including flows, wireframes, prototypes, and documentation, that create alignment and enable confident implementation.
• Shape experience frameworks, visual systems, and design standards that scale across platforms and teams.
• Translate research, analytics, and business context into clear recommendations, actionable plans, and long-term experience strategy.
• Collaborate with engineering and product leadership to define direction and establish shared frameworks.
• Partner with cross-functional teams to drive cohesive, accessible design across platforms.
• Identify system-wide opportunities and drive design initiatives that enhance user experience.
• Mentor other designers and contribute to the elevation of design craft across the organization.

What We Are Looking For

• 5+ years of experience in a design role, with a focus on user experience and product design.
• Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite.
• Strong understanding of human-centered design principles and user research methods.
• Experience with designing for complex systems and multiple platforms.
• Excellent communication and collaboration skills, with the ability to work with cross-functional teams.
• Strong problem-solving skills and the ability to think strategically.
• Experience with leading design initiatives and driving design decisions.
• Knowledge of front-end development principles and how they impact design decisions.

Nice to Have

• Experience with open-source design and development.
• Knowledge of accessibility principles and how to design for inclusivity.
• Familiarity with Agile development methodologies and how they apply to design processes.
• Experience with design systems and how to scale design across multiple platforms.

Benefits and Perks

• The opportunity to work on a mission-driven project that prioritizes user privacy and productivity.
• Collaboration with a talented team of designers, engineers, and product leaders.
• Flexible, remote work arrangements that allow for work-life balance.
• Access to the latest design tools and technologies.
• Professional development opportunities, including conferences, workshops, and training sessions.
• A competitive compensation package and benefits.

• Ensure your portfolio showcases your ability to lead complex design initiatives and collaborate with cross-functional teams.
• Highlight your understanding of human-centered design principles and user research methods in your application.
• Be prepared to discuss your experience with design systems and how you have scaled design across multiple platforms.
• Show a willingness to learn and adapt to new technologies and design tools.
• Research Mozilla's mission and values to understand how your skills and experience align with the company's goals.
• Prepare to talk about your experience with open-source design and development, if applicable.
• Be ready to discuss your approach to mentoring other designers and contributing to the elevation of design craft across the organization.