Staff Machine Learning Engineer (L4)
AI & Machine Learning
GTMSalesforceExcel
WFA Digital Insight
As demand for AI-driven solutions surges, Twilio's commitment to remote-first work and innovative culture sets it apart. With a 25% growth in AI engineering roles in 2025, skills like machine learning, GTM, and Salesforce are in high demand. Before applying, candidates should be prepared to showcase their expertise in developing scalable AI solutions and collaborating in a global, inclusive environment.
Job Description
About the Role
Twilio is seeking a Staff Machine Learning Engineer to join its Enterprise AI Engineering team, focusing on transforming the Customer Support organization through AI-powered tools and agentic products.Responsibilities
- Develop supervised machine learning propensity models and state-of-the-art GenAI/LLM-powered applications
- Collaborate on building a unified, secure, and scalable operating system across GTM functions
Requirements
- Experience with machine learning, GTM, and Salesforce
- Strong skills in developing AI-powered solutions and automating complex workflows
Nice to Have
- Experience with Excel and AI engineering
Benefits
Join a vibrant, remote-first team with a strong culture of connection and global inclusion, making a global impact each day.How to Stand Out
- Showcase your machine learning skills by highlighting projects that demonstrate your ability to develop scalable AI solutions.
- Prepare to discuss how you've applied GTM and Salesforce in previous roles to drive business outcomes.
- Emphasize your experience with collaboration tools and remote work environments to align with Twilio's remote-first culture.
- Be ready to provide examples of how you've automated complex workflows using AI-powered tools.
- Consider creating a portfolio that showcases your work in AI engineering and machine learning to stand out.
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