Staff Product Designer

About the Role

The Direct-to-Consumer team plays a critical role in Affirm's strategy, focusing on building products that not only meet but exceed customer expectations. By joining this team, you will be part of a deeply experienced and committed group of professionals who are passionate about pushing the boundaries of what is possible in consumer finance. Your work will involve close collaboration with cross-functional teams, including product, engineering, data science, marketing, and research, to drive innovation and deliver seamless, intuitive experiences.

What You Will Do

• Own and drive design initiatives for Affirm's App and Card experience, delivering high-impact, customer-centric solutions that align with business objectives.
• Collaborate cross-functionally with product, engineering, data science, marketing, and research teams to drive innovation and deliver seamless, intuitive experiences.
• Embrace agility, iterating quickly, adapting to change, and making data-driven decisions while maintaining a strong vision for the future.
• Balance near-term execution with long-term strategic thinking, ensuring scalability and coherence across the Affirm ecosystem.
• Push the envelope, challenging the status quo, thinking outside the box, and taking calculated risks to drive meaningful innovation in financial products.
• Bring exceptional visual and interaction design skills to craft delightful, polished experiences that build trust and confidence.
• Champion a test-and-learn mindset, leveraging experimentation, research, and analytics to continuously refine and optimize user experiences.
• Develop and maintain design systems that ensure consistency and quality across all products and features.
• Conduct user research to deepen understanding of customer needs and preferences, informing design decisions.

What We Are Looking For

• Proactive and adaptable individuals who thrive in fast-paced, evolving environments and take initiative to drive progress.
• Strong product sense, with a deep understanding of user needs, business goals, and technical constraints, and the ability to balance them effectively in design decisions.
• Data-informed and risk-taking mindset, using data to guide thinking but not being afraid to challenge assumptions and explore bold ideas.
• Collaborative and humble, valuing diverse perspectives, working well with cross-functional partners, and being open to feedback to make the best decisions for users.
• Exceptional craft and visual skills, with a keen eye for detail, design systems, and interaction patterns that elevate user experiences.
• Passion for innovation, excitement about the challenge of designing financial products that improve people's lives, and a desire to push the industry forward.
• Experience with design tools such as Figma, Sketch, or Adobe Creative Suite.
• Strong communication and storytelling skills, with the ability to effectively present design concepts and solutions to various audiences.

Nice to Have

• Experience with front-end development principles and languages such as HTML, CSS, and JavaScript.
• Knowledge of accessibility principles and how to design inclusive products.
• Familiarity with agile development methodologies and version control systems like Git.
• Participation in design communities or mentorship of junior designers.

Benefits and Perks

• Competitive base pay and equity package.
• Comprehensive health insurance, including medical, dental, and vision.
• Generous PTO policy, encouraging work-life balance.
• Remote work stipend to support your home office setup.
• Access to professional development opportunities, including workshops, conferences, and online courses.
• Collaborative and dynamic work environment with a team of experienced professionals.
• The opportunity to work on products that have a real impact on people's lives, aligning with Affirm's mission of delivering honest financial products.

• Ensure your portfolio showcases your ability to design customer-centric financial products, highlighting your skills in user research, interaction design, and visual design.
• Prepare to discuss your experience with design systems, accessibility principles, and how you stay updated with the latest design trends and technologies.
• When applying, tailor your resume and cover letter to specifically address the requirements and responsibilities listed in the job description, demonstrating how your skills and experience align with the role.
• Be ready to walk through your design process during interviews, explaining how you approach problems, make design decisions, and collaborate with cross-functional teams.
• Consider learning more about Affirm's products and mission before your interview, showing your genuine interest in the company and the position.
• Practice answering behavioral questions that assess your adaptability, risk-taking propensity, and ability to work in agile environments, as these are key aspects of the Staff Product Designer role.