Staff Product Designer, Contractors
WFA Digital Insight
The demand for skilled product designers in the remote job market has skyrocketed, with a 25% increase in postings over the past year. As companies like Gusto continue to innovate and expand their platforms, the need for talented designers who can drive user experience and business growth has become paramount. With the rise of AI-native design, candidates with experience in this area are highly sought after. Gusto's commitment to empowering small businesses and their employees sets it apart, and candidates should be prepared to showcase their ability to work collaboratively and drive design strategy. Before applying, candidates should be aware of the company's focus on AI-driven design and its impact on the role.
Job Description
About the Role
The Staff Product Designer position at Gusto is a unique opportunity to drive design strategy and execution across the contractors experience. As a key member of the design team, you will be responsible for leading the development of intuitive, scalable experiences that support a variety of customer workflows. You will work closely with cross-functional partners in Product, Engineering, Research, Data, and Marketing to design, build, and ship experiences that make a real difference. The role is part of a larger effort to build an AI-native design organization, and you will be expected to leverage AI tools to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers.The contractors experience is a critical part of Gusto's platform, and the company is looking for a designer who can help bring it to maturity. You will be the IC design leader across this area, driving foundational shifts to the platform and customer experiences. This is a unique opportunity to make major experience changes to established, business-critical workflows.
What You Will Do
- Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement
- Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet both customer and business needs
- Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows
- Champion thoughtful, inclusive design practices that reflect the company's values and mission
- Collaborate with cross-functional partners to design, build, and ship experiences that make a real difference
- Leverage AI tools to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers
- Develop and maintain a deep understanding of the company's products, services, and customer needs
- Stay up-to-date with industry trends, emerging technologies, and best practices in design
- Participate in design critiques, providing feedback and guidance to other designers
- Collaborate with the design team to develop and maintain a consistent design language
What We Are Looking For
- 5+ years of experience in product design, with a focus on user experience and interaction design
- Portfolio that demonstrates your ability to drive design strategy and execution
- Experience working with cross-functional teams, including product, engineering, and marketing
- Strong understanding of design principles, human-centered design, and user experience best practices
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment, prioritizing multiple projects and deadlines
- Experience with design tools such as Sketch, Figma, Adobe Creative Suite
- Familiarity with AI-driven design tools and technologies
- Bachelor's degree in Design, Human-Computer Interaction, or a related field
Nice to Have
- Experience working in a remote or distributed team environment
- Familiarity with agile development methodologies
- Experience with front-end development, including HTML, CSS, and JavaScript
- Knowledge of accessibility principles and best practices
- Experience with user research and testing
Benefits and Perks
- Competitive base pay and equity (RSUs)
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) matching program
- Flexible paid time off and holiday policy
- Remote work stipend and equipment allowance
- Access to professional development opportunities and training programs
- Collaborative, dynamic work environment with a team of experienced professionals
How to Stand Out
- Develop a strong portfolio that showcases your ability to drive design strategy and execution, with a focus on user experience and interaction design
- Be prepared to talk about your experience working with cross-functional teams and leveraging AI-driven design tools
- Highlight your understanding of design principles, human-centered design, and user experience best practices
- Showcase your ability to work in a fast-paced environment, prioritizing multiple projects and deadlines
- Be ready to discuss your experience with design tools such as Sketch, Figma, Adobe Creative Suite, and your familiarity with AI-driven design technologies
- Research the company's values and mission, and be prepared to discuss how your design approach aligns with them
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.